[rain214]

hello everyone im just new here... and im kinda desperate to get my computer back working again, its a vista from gateway it was pre installed with vista in japanese language but it doesnt have a back up cd from that company. but i still formatted my hd and tried to install a english version but it wont complete its just a black screen after too many long hours of installation.. i used killdisk to clean it up...
does anyone could help me here? thnks in advance


my computer specs.
core2duo P8400 2.26 ghz
320 gb
mobile intel® 4 series express chipset family
2 gb or ram

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Windows Vista Home Premium Edition Reinstall guide step by step
http://vistahomeprem...nstallvista.htm

Or contact Gateway to get a Recovery disc (most are available, even in English )
You could start here: http://support.gatew...rs/dlcenter.asp

Edited by kimsland, 10 March 2010 - 05:01 AM.

[kimsland]

Windows Vista Home Premium Edition Reinstall guide step by step
http://vistahomeprem...nstallvista.htm

Or contact Gateway to get a Recovery disc (most are available, even in English )
You could start here: http://support.gatew...rs/dlcenter.asp

Edited by kimsland, 10 March 2010 - 05:01 AM.

[rain214]

thnks for the reply but i already done those steps and still no luck, its just stock in completing installation... i heard after u formatted the computer properly u can almost install any OS u want but of course u have the essential drivers. i tried xp too with sata drivers but it just went black screen. is there such thing that a laptop would be just locked to one OS CD? or did the gateway done or programmed their mobo so it wont be touch?

i cant contact gateway(japan) coz i live in japan and im not good talking in japanese


if i flash the bios is there a chance i can install the OS??

thnks

[kimsland]

Hmm

OK I'll tell you the truth of the matter (well from my experience anyway)
I have seen some OEM builds that come out with say 512Meg of RAM
Then the User updates it to say 2Gig (as I would at least)

But when it comes back to a clean install (by removing the partition) it doesn't install !
I have then found that by removing the extra RAM cards, Windows does install.
After which the updated RAM can be put back.

This is only in my experience on some (varied) computer builds
There is no definite answer to agree or disagree with this (even by m)
It is just what I have found through experience only

[rain214]

lol ok well i have 2 gb of ram i did that too remove the extra card and still the same no good result. its really odd coz it was running vista before but then why i couldnt re-install it...
well thnks for the reply

[kimsland]

After pausing and having a think about this, it could even be faulty hardware.

But I'd probably still contact Gateway to get a Recovery disc