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Lsass.exe application failure


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#16
pekkles04

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Well, I did try a different keyboard, and I finally got the keyboard to respond. So, when I got to the recovery console, I did the 8 commands above, and it all went thru great, but of course, that did not get rid of my error message.

I did run the Kaspersky CD the other day from you suggested rescue cd weblink. It ran thru what it needed to, and then I got a blue warning screen, it said something about windows did not close properly and if i continued that rescue cd, it might write over my stuff, so I backed out of the cd and rebooted to the LSASS.exe error message.
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#17
The Skeptic

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I am afraid that you have only two options left:

1: XP repair. Instructions written by Admin are in the link in my signature. To be honest, I almost never run the repair because very often it made no better or even worsened the situation. In your case there is nothing to lose. Please note that all windows updates will be wiped off and, possibly, some hardware drivers. Your data will not be damaged but, as a precaution, I would backup anyway.

2: Clean format.This looks like the long way but it's the shortest and the best. Backup your data and scan the files for viruses, using another computer(if you need help with that please let us know). Make sure that you have the installation CDs or files for applications and drivers.
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#18
pekkles04

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Can you please tell me how I can backup all my info using another computer, considering, I cannot get into this one? I have an external dvd drive.

How would I do a Clean format?

Thanks!

Edited by pekkles04, 30 March 2010 - 07:35 PM.

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#19
The Skeptic

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To learn how to reformat have a look at this video.

To back up your data:

Download Puppy Linux from my list of links below. Download "puppy 2.16.1 seamonkey fulldrivers.ISO". Burn the ISO file to create a bootable CD. For this purpose you can download BurnCDCC from the links below. It's a very simple tool, used exclusively to burn ISO files.

Insert the disk into the CD/DVD drive and boot the computer. Use the default setting except for choosing screen resolution of 600x800 when given the option to do so. After the program is loaded click the icon that looks like flash disk. This will open the file system and will enable browsing your folders. Find the folders that you want to backup, copy and paste them to another storage device.

If the computer doesn't boot, please set boot order in the BIOS so that the CD drive is first priority boot device.
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