Windows XP SP3 running slow & will not allow flashplayer
Posted 19 March 2010 - 10:03 AM
Posted 19 March 2010 - 10:23 AM
I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the
START HERE. These self-help tools will help you clean up 70% of problems on your own.
If you are still having problems after doing the steps, then please post the reguested logs in THAT forum.
If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools
If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
Add a link to this topic so that malware tech can see what steps have been taken here
Posted 19 March 2010 - 12:02 PM
Posted 19 March 2010 - 12:49 PM
Posted 19 March 2010 - 02:11 PM
Posted 19 March 2010 - 02:30 PM
I understand it is confusing but we all are volunteers and understand how frustrating it can be when your system is not running correctly. Please be patient and the malware techs will give you very specific instructions. If they need any information they will message me and ask. We are here to help so please just relax as you have some of the finest help available online here.
Posted 19 March 2010 - 02:50 PM
Not until your computer is fixed and you are happy. But then you can come back to "hang out".
Do you want me to go away and never come back????
Posted 19 March 2010 - 03:13 PM
Posted 19 March 2010 - 03:26 PM
We all do this because we like helping others and since we are all volunteers there is no stress of payment at the end. 123Runner and myself have been on topics that have taken over 300 posts to fix. Your problem even though it sounds hard is something we have seen before. We are simply going through the steps to make sure we are dealing with a tech issue or a infection issue.
Since it is apparent the system was not actually cleaned as you say then we are trying to fix something that may not be seen from the previous owner.
Posted 19 March 2010 - 08:10 PM
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