[julia1]

i posted my problem ealier without all the info, i'm sorry, i'm new. csan't you tell by my typing, ha. okay, a problem has been detected and windows has shut down to prevent damage to your computer. the problem seems to be caused by the following file: framebuf. the device driver got stuck in an infinite loop. this usually indicates problem with device itself or with the device driver progamming the hardware incorrectly. ***stop:0x000000ea (ox81AA8bdo,ox81add7d8,ox81b97128,oxooooooo1) framebuf beginingn dump of physical memory physical memory dump complete contact your system administrator or technical support group for further assistance. and that my new friends is all the info. so please any help would be greatly app.

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can you boot into safe mode? Do you have a bootable windows install cd? Is this random restarts or not able to boot at all? What OS? Need more info to help you...

[austin_o]

can you boot into safe mode? Do you have a bootable windows install cd? Is this random restarts or not able to boot at all? What OS? Need more info to help you...

[julia1]

thank you for taking the time to help me. but, that is all the info the blue screen will give me. i typed it word for word. also, i tried to safe mode it but can't. i booted wiyh my cd but it won't accept my adm. password why i don't know. know i have windows 2000 on a second hard drive it accepts my pass there. so i can go in command there. what do you think.

[austin_o]

try safe mode again. Here is a copy of the ms help to assist. When windows starts, press F8

To start the computer in safe mode
You should print these instructions before continuing. They will not be available after you shut your computer down in step 2.
Click Start, click Shut Down, and then, in the drop-down list, click Shut down.
In the Shut Down Windows dialog box, click Restart, and then click OK.
When you see the message Please select the operating system to start, press F8.
Use the arrow keys to highlight the appropriate safe mode option, and then press ENTER.
If you have a dual-boot or multiple-boot system, choose the installation that you need to access using the arrow keys, and then press ENTER.
Notes

In safe mode, you have access to only basic files and drivers (mouse, monitor, keyboard, mass storage, base video, default system services, and no network connections). You can choose the Safe Mode with Networking option, which loads all of the above files and drivers and the essential services and drivers to start networking, or you can choose the Safe Mode with Command Prompt option, which is exactly the same as safe mode except that a command prompt is started instead of the graphical user interface. You can also choose Last Known Good Configuration, which starts your computer using the registry information that was saved at the last shutdown.
Safe mode helps you diagnose problems. If a symptom does not reappear when you start in safe mode, you can eliminate the default settings and minimum device drivers as possible causes. If a newly added device or a changed driver is causing problems, you can use safe mode to remove the device or reverse the change.
There are circumstances where safe mode will not be able to help you, such as when Windows system files that are required to start the system are corrupted or damaged. In this case, the Recovery Console may help you.
NUM LOCK must be off before the arrow keys on the numeric keypad will function.

[julia1]

safe mode isan't working. running cd know to open recovery council. what next? thank you for your help.