dazlia My advice is that case is to backup everything you need, wipe your PC and start again.
We do not recommend to "wipe" the computer as a 1st option. We will work with the OP to try and resolve the problems. It will then be up to the OP as to whether they wish to "wipe" the computer.
Dang19Lets try and clean this up a little bit. We will try a few things.
You may very well have a virus on the computer. If you were running 2 scanners, they will conflict with each other and neither would pick up a virus.
Please download
ATF Cleaner by Atribune.
Double-click
ATF-Cleaner.exe to run the program.
Under
Main choose:
Select AllClick the
Empty Selected button.
[/list]
If you use Firefox browserClick
Firefox at the top and choose:
Select AllClick the
Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click
No at the prompt.
If you use Opera browserClick
Opera at the top and choose:
Select AllClick the
Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click
No at the prompt.
Click
Exit on the Main menu to close the program.
For
Technical Support, double-click the e-mail address located at the bottom of each menu.
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Download
Auslogics Defrag from the link in my signature below.
Auslogics Defrag in my opinion is better because:
It does a more comprehensive job at
DefraggingIt will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that
Auslogics defragged
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If those won't run.....Go to
Start and then to
RunType in
Chkdsk /r Note the space between k and /
Click
Enter ...It will probably ask if you want to do this on the next reboot...click
YIf the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /fNote...
there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS This can take several hours to complete.
When completed it will boot the system back into windows.
123runner