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G2G - It Doesn't Get Any Better

Started by ProEd , Mar 21 2010 07:57 PM

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#1
ProEd
Posted 21 March 2010 - 07:57 PM

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My first encounter with GeeksToGo was through a friends referral ~2005 for a malware issue (Red Sheriff). I have had much worse issues since then & G2G folks have solved my problems every time since. Folks throughout the U.S., U.K. & Europe have signed on early & late in the day, at all hours, to help me.

I have been back many times for support, most recently receiving help from Ferrari (yesterday). In a nutshell, you folks are awesome and appreciated more than you know. I have referred you to many others. I wish I had your expertise to assist others.

Anecdote: Prior to contacting G2G yesterday (Ferrari responding) I contacted Hewlett-Packard's tech. support website for assistance in purchasing specific HP hardware for my tower PC. I was sent to their chat line. I entered my request to purchase an appropriate HP replacement part for my PC. HP's chat response was that I should pay $20 for one reply to one question and additional $$ for any follow up replies/questions. Excuse me! I'm asking for help in purchasing an HP product and I need to pay for this? You can bet I immediately shut down that chat connection. So, HP lost a customer and a sale. I subsequently purchased another major manufacturer's product, thanks to Ferrari's insight & recommendations.

Happy trails.... ProEd
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#2
Ferrari
Posted 21 March 2010 - 08:05 PM

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Wow! Thanks ProEd! You've just made my day, compliments like that is why I choose to volunteer my time helping others. :)

Good Luck with everything and be sure to post back in your topic if you have any troubles. :)
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#3
SpySentinel
Posted 21 March 2010 - 09:53 PM

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Thank you for the kind words ProEd.

I'm glad that we could help you out :)
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#4
ProEd
Posted 25 March 2010 - 11:12 PM

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Hey Ferrari.... I rec'd. & installed the Samsung drive. Seems to work well. Thanks Pal. You're help/input is sincerely appreciated. Keep up the good work my friend.

happy trails.... ProEd
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#5
Ferrari
Posted 25 March 2010 - 11:24 PM

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Good to hear. :)
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#6
Troy
Posted 30 March 2010 - 12:24 AM

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Hey ProEd - custom is always the best way. :)
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