Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Help with restoring emails


  • Please log in to reply

#1
myan_goddess

myan_goddess

    New Member

  • Member
  • Pip
  • 3 posts
Hi There

Im no computer genius so go easy on me here. My friend got a virus on his laptop which is running Vista. He went to do a full factory reset and even though he backed up the files he needed on an external hard drive, he cannot restore his window mail history and therefore lost a [bleep] of a lot of important work emails. He describes his step by step process as the following:

"most things relevant were on my desktop, so i created a folder on my external hard drive called meltdown. I dragged all desktop into external hard drive and then went programme files and dragged all of them over. One of the files was called Windows Mail so I presumed I was covered.

I then did factory reset

I put folder called meltdowns contents on to desktop, I also copied windows mail to desktop, I then open the new windows mail, tried to import messages - it says where from : browse - I browse to windows mail folder click it and it just imports folder names - like sent, cirtex, ebay, sent, drafts etc but no actual emails - i got the feeling i missed a system file that wasnt in programme files - windows mail."

Can anyone help him to restore his old emails? THANK YOU!!!

Sophie
  • 0

Advertisements


#2
myan_goddess

myan_goddess

    New Member

  • Topic Starter
  • Member
  • Pip
  • 3 posts
Sorry guys - reposted in Vista forum area after posting here by mistake!
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP