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keyboard not working properly


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#1
VidenTheColdOne

VidenTheColdOne

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i recently got something jammed under my k key, i removed it, and suddenly it would no longer function. I also noticed that in games (World of warcraft for example) i could no longer be pressing the w key to move forward, and use space to jump. I can use the space bar to jump, and THEN use the w key, but not together. It seems to be the same with the e key. Also, the m key has to be pressed harder. I don't know why it's doing this. I didn't force anything, i just lightly pushed the debris out from under the key. Also, certainly nothing that would affect other keys. The odd thing is, whenever i hibernate, or shut down, and then boot it up, if there is a text box, or something, it will constantly type the letter k, like it's stuck, usually until i hit another key. I looked into reinstalling software, but could not find anything.

The computer is an Acer Aspire 4530 laptop running vista home premium 32 bit. I bought it less than a year ago, and it's worked well until this. I may have to send it in on warranty, but i want to exhaust my options before i send it off for a possibly long time. I use it every day, so if i can fix it myself, that would be best. Any ideas, or suggestions would be apreciated. I will also include DX diag just in case, and please let me know if you need any more information

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#2
happyrock

happyrock

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your best bet would be to contact Acer support...explain your problem and let them guide your efforts to fix the problem...that way you can't void the warranty and if they can't find the fix you will have to send it back to them to be fixed...
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