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Can't remove windows live and others not working


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#1
Cyphonik

Cyphonik

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  • 69 posts
I have tried everything and I can't get windows live removed on this computer. I just got the computer from my cousin and it seems to have a lot of issues with programs not running and this includes windows live, so I was trying to remove it that way I could reinstall it. However, when I try to reinstall it after I believe that it is removed it still states that it is already installed on this machine.

wouldn't allow me to attach hijackthis file which is a txt file. states "Upload failed. You are not permitted to upload this type of file"

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:14:35 PM, on 3/24/2010
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v8.00

(8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Common Files

\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\Spybot - Search &

Destroy\TeaTimer.exe
C:\Utopia\Angel\Angel.exe
C:\Program Files (x86)\Common Files\Java\Java

Update\jusched.exe
C:\Program Files (x86)\Internet Explorer

\iexplore.exe
C:\Program Files (x86)\Internet Explorer

\iexplore.exe
C:\Program Files (x86)\Cricket\Cricket

Broadband 1.0\Cricket Broadband.exe
C:\Program Files (x86)\Internet Explorer

\iexplore.exe
C:\Program Files (x86)\Trend Micro

\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet

Explorer\Main,Search Page =

http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet

Explorer\Main,Start Page =

http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Page_URL =

http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Search_URL =

http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Search Page =

http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet

Explorer\Main,Start Page =

http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet

Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet

Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet

Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet

Explorer\Main,Local Page = C:\Windows

\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet

Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {EF99BD32-

C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-

9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-

4283-A596-FA578C2EBDC3} - C:\Program Files

(x86)\Common Files\Adobe\Acrobat\ActiveX

\AcroIEHelperShim.dll
O2 - BHO: Windows Live Family Safety Browser

Helper Class - {4f3ed5cd-0726-42a9-87f5-

d13f3d2976ac} - C:\Program Files

(x86)\Windows Live\Family Safety\fssbho.dll
O2 - BHO: Spybot-S&D IE Protection -

{53707962-6F74-2D53-2644-206D7942484F} - C:

\Program Files (x86)\Spybot - Search &

Destroy\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-

9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-

4bff-A14F-B9E3AAC4465B} - C:\Program Files

(x86)\Microsoft\Search Enhancement Pack

\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Groove GFS Browser Helper -

{72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:

\Program Files (x86)\Microsoft Office

\Office12\GrooveShellExtensions.dll
O2 - BHO: (no name) - {9030D464-4C02-4ABF-

8ECC-5164760863C6} - (no file)
O2 - BHO: Java™ Plug-In 2 SSV Helper -

{DBC80044-A445-435b-BC74-9C25C1C588A9} - C:

\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: (no name) - {E15A8DC0-8516-42A1-

81EA-DC94EC1ACF10} - (no file)
O3 - Toolbar: (no name) - {21FA44EF-376D-

4D53-9B0F-8A89D3229068} - (no file)
O3 - Toolbar: DAEMON Tools Toolbar -

{32099AAC-C132-4136-9E9A-4E364A424E17} - C:

\Program Files (x86)\DAEMON Tools Toolbar

\DTToolbar.dll
O4 - HKLM\..\Run: [GrooveMonitor] //~c:

\program files (x86)\microsoft office

\office12\groovemonitor.exe
O4 - HKLM\..\Run: [Adobe Reader Speed

Launcher] "C:\Program Files (x86)\Adobe

\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program

Files (x86)\Common Files\Adobe\ARM

\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:

\Program Files (x86)\Common Files\Java\Java

Update\jusched.exe"
O4 - HKCU\..\Run: [uTorrent] "C:\Program

Files (x86)\uTorrent\uTorrent.exe"
O4 - HKCU\..\Run: [LightScribe Control Panel]

C:\Program Files (x86)\Common Files

\LightScribe\LightScribeControlPanel.exe -

hidden
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:

\Program Files (x86)\DAEMON Tools Lite

\DTLite.exe" -autorun
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:

\Program Files (x86)\Spybot - Search &

Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Utopia Angel] "C:\Utopia

\Angel\Angel.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar]

%ProgramFiles%\Windows Sidebar\Sidebar.exe

/autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:

\Windows\System32\mctadmin.exe (User 'LOCAL

SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar]

%ProgramFiles%\Windows Sidebar\Sidebar.exe

/autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:

\Windows\System32\mctadmin.exe (User 'NETWORK

SERVICE')
O8 - Extra context menu item: E&xport to

Microsoft Excel - res://C:

\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-

8CB2-491a-A3C7-D9FCDDC9D600} - (no file)
O9 - Extra 'Tools' menuitem: &Blog This in

Windows Live Writer - {219C3416-8CB2-491a-

A3C7-D9FCDDC9D600} - (no file)
O9 - Extra button: Send to OneNote -

{2670000A-7350-4f3c-8081-5663EE0C6C49} - C:

\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote

- {2670000A-7350-4f3c-8081-5663EE0C6C49} -

C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-

18CC-41C8-B9BE-3C9C571A8263} - C:

\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-

47F8-48C4-A200-58CAB36FD2A2} - C:\Program

Files (x86)\Spybot - Search & Destroy

\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search

&& Destroy Configuration - {DFB852A3-47F8-

48C4-A200-58CAB36FD2A2} - C:\Program Files

(x86)\Spybot - Search & Destroy\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: Web-Based Email Tools -

http://email05.secur...et/Download.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-

444553540000} (Shockwave Flash Object) -

http://fpdownload2.m...com/get/shockwa

ve/cabs/flash/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-

AC9BF37916A7} -

http://platformdl.ad...S/getPlusPlus/1

.6/gp.cab
O16 - DPF: {FFB3A759-98B1-446F-BDA9-

909C6EB18CC7} (PCPitstop Exam) -

http://utilities.pcp.../Optimize3/pcpi

tstop2.dll
O17 - HKLM\System\CCS\Services\Tcpip\..

\{8451D16E-AF6F-4568-81D7-DF6EEDC37FC1}:

NameServer = 172.28.221.53 172.28.221.54
O18 - Protocol: grooveLocalGWS - {88FED34C-

F0CA-4636-A375-3CB6248B04CD} - C:\Program

Files (x86)\Microsoft Office

\Office12\GrooveSystemServices.dll
O23 - Service: ActivIdentity Shared Store

Service (ac.sharedstore) - ActivIdentity -

C:\Program Files\Common Files\ActivIdentity

\ac.sharedstore.exe
O23 - Service: @%SystemRoot%

\system32\Alg.exe,-112 (ALG) - Unknown owner

- C:\Windows\System32\alg.exe (file missing)
O23 - Service: ASP.NET State Service

(aspnet_state) - Unknown owner - C:\Windows

\Microsoft.NET\Framework

\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: @%SystemRoot%

\system32\efssvc.dll,-100 (EFS) - Unknown

owner - C:\Windows\System32\lsass.exe (file

missing)
O23 - Service: @%systemroot%

\system32\fxsresm.dll,-118 (Fax) - Unknown

owner - C:\Windows\system32\fxssvc.exe (file

missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) -

Unknown owner - C:\Windows\system32\lsass.exe

(file missing)
O23 - Service: LightScribeService Direct Disc

Labeling Service (LightScribeService) -

Hewlett-Packard Company - C:\Program Files

(x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: @comres.dll,-2797 (MSDTC) -

Unknown owner - C:\Windows\System32\msdtc.exe

(file missing)
O23 - Service: @%SystemRoot%

\System32\netlogon.dll,-102 (Netlogon) -

Unknown owner - C:\Windows\system32\lsass.exe

(file missing)
O23 - Service: @%systemroot%

\system32\psbase.dll,-300 (ProtectedStorage)

- Unknown owner - C:\Windows

\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%

\system32\Locator.exe,-2 (RpcLocator) -

Unknown owner - C:\Windows

\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%

\system32\samsrv.dll,-1 (SamSs) - Unknown

owner - C:\Windows\system32\lsass.exe (file

missing)
O23 - Service: SBSD Security Center Service

(SBSDWSCService) - Safer Networking Ltd. -

C:\Program Files (x86)\Spybot - Search &

Destroy\SDWinSec.exe
O23 - Service: @%SystemRoot%

\system32\snmptrap.exe,-3 (SNMPTRAP) -

Unknown owner - C:\Windows

\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%

\system32\spoolsv.exe,-1 (Spooler) - Unknown

owner - C:\Windows\System32\spoolsv.exe (file

missing)
O23 - Service: @%SystemRoot%

\system32\sppsvc.exe,-101 (sppsvc) - Unknown

owner - C:\Windows\system32\sppsvc.exe (file

missing)
O23 - Service: SureThing Labelflash service -

MicroVision Development, Inc. - C:\Program

Files (x86)\Common Files\SureThing Shared

\stllssvr.exe
O23 - Service: @%SystemRoot%

\system32\ui0detect.exe,-101 (UI0Detect) -

Unknown owner - C:\Windows

\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%

\system32\vaultsvc.dll,-1003 (VaultSvc) -

Unknown owner - C:\Windows\system32\lsass.exe

(file missing)
O23 - Service: @%SystemRoot%

\system32\vds.exe,-100 (vds) - Unknown owner

- C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%

\system32\vssvc.exe,-102 (VSS) - Unknown

owner - C:\Windows\system32\vssvc.exe (file

missing)
O23 - Service: @%SystemRoot%\system32\Wat

\WatUX.exe,-601 (WatAdminSvc) - Unknown owner

- C:\Windows\system32\Wat\WatAdminSvc.exe

(file missing)
O23 - Service: @%systemroot%

\system32\wbengine.exe,-104 (wbengine) -

Unknown owner - C:\Windows

\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem

\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner

- C:\Windows\system32\wbem\WmiApSrv.exe (file

missing)
O23 - Service: @%PROGRAMFILES%\Windows Media

Player\wmpnetwk.exe,-101 (WMPNetworkSvc) -

Unknown owner - C:\Program Files

(x86)\Windows Media Player\wmpnetwk.exe (file

missing)

--
End of file - 9767 bytes
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