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Internet Drops out


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#1
Spinydelta 1

Spinydelta 1

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Hey Guys.

I'm new to this forum but wanted to ask a question about my Internet. About every 2/3 Hours the Internet will just "Drop out". I'm really confused on why this happened, I will just be searching on Google, chatting on MSN, or even on Xbox Live, then it will Disconnect. I try to fix the problem by troubleshooting Problems in Windows 7, but it tells me to restart my router. So once I restart the Router, all is good for the next 2/3 hours, then I have to restart it again. Does anybody know why it would be doing this?? at first I thought it might be overheating, but it doesn't feel hot.

Any help would be greatly appreciated.

Thanks,

Josh
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#2
DaffyKantReed

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Unplug all hardware then connect your PC directly to the cable or DSL modem. Make certain the Windows firewall is enabled before you go online.

Is your connection now the same, better, or worse?
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#3
Spinydelta 1

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Hi,

Ok, I have tried that and the connection is Better (like faster), But it still dropped out, but after about 3 hours, and the pain is that all the computers are connected via Wireless anyway because of where the Router is and where the computers are.

Could it be a problem with the router?

Thanks again in Advance.
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#4
DaffyKantReed

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If one computer is connected to the modem and it's still acting up, the problem could be the modem or even the line, either inside or outside of your house. If this is the case, then you should talk to your ISP and request a modem swap, or to have them look at your modem histogram with their network management tools.
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#5
Spinydelta 1

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Ok, thanks so much for your help. I'll give them a call!
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#6
DaffyKantReed

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My pleasure. Please post back to this thread with your solution or any further questions.
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