Freezing Even is Safe Mode
Posted 25 March 2010 - 12:32 PM
Posted 25 March 2010 - 02:17 PM
What is plugged into the laptop, anything.
Is it running on the power supply or the battery.
Do this pls. SWITCH OFF.
1. UNPLUG anything, ie Printer mouse etc. and if hard wired to internet unplug ethernet cable.
2. Take out the battery
3. Boot again using the power supply. Try normal boot.
4. If that does NOT work try Safe Mode boot.
Post back pls
Posted 25 March 2010 - 07:16 PM
Posted 25 March 2010 - 08:30 PM
Posted 26 March 2010 - 11:53 AM
If you can access Safe Mode. Then go to My computer. Right click the main drive with the Windows installation presumably "C" as described below.
1.Open "My Computer" and right-click on the icon for the drive that is to be checked.
2.In the context menu that opens, choose "Properties".
3.Click the "Tools" tab at the top of the Properties window.
4.In the "Error-checking" section, click the button "Check now".
5.A box showing the options for running Chkdsk is then available as shown in the figure below
Select ONLY the box "automatically fix file system errors.
Then click Start.
DO NOT DO ANYTHING ELSE while this is running and do NOT switch off, however long it takes.
It will be considerably quicker than the chkdsk you used. This chkdsk is effectively the command line "chkdsk C: /F"
Report results pls.
Posted 26 March 2010 - 05:03 PM
Posted 26 March 2010 - 05:32 PM
Do not be concerned, I am not suggesting a reinstall.
We are going to use it as a repair disc.
Posted 26 March 2010 - 06:27 PM
If you have C: with something after reduce to just C:
So if you have C:\Documents and Settings (you wont but as an exmaple)
without the colons.
Then you will end up with C:\
now type "chkdsk C: /f"
note the space between C: and the slash
You will receive a message that this cannot be done as the drive is not locked do you wish to reschedule for the next restart.
Click the Y.
and restart the system
If this does not work we will have to use the CD and attempt repair through the Recovery Console.
Edited by Macboatmaster, 26 March 2010 - 06:32 PM.
Posted 26 March 2010 - 08:30 PM
You ran it once and it stopped at 19%.
What happened this time please.
Signing off for tonight.
Back to command prompt
follow advice in last post to get to
When you are at just C:\ type cd (space) Windows. Actually type "cd Windows"
You will then have the prompt above.
Now type "sfc /scannow.
Note space between sfc and /
If this does not work, I will pick it up tomorrow and we will go to Recovery Console.
Edited by Macboatmaster, 26 March 2010 - 08:51 PM.
Posted 26 March 2010 - 11:39 PM
Followed your instructions and got this: Windows File Protection could not initiate a scan of protected system files.
The specific error code is 0x000006ba [The RPC server is unavailable].
Edited by kavy2, 26 March 2010 - 11:46 PM.
Posted 27 March 2010 - 05:48 PM
How to start System Restore by using the Command prompt
Note You must be logged on to Windows with a user account that is a computer administrator to complete these steps. To verify that you are logged on to Windows with a user account that is a computer administrator, visit the following Microsoft Web site:
If a new program has made your computer behave unpredictably, and uninstalling the new program did not help, you can try the Windows XP System Restore tool.
Important If you have not previously set a restore point in System Restore, you cannot restore your computer to a previous state. If you are not sure, or if you have not previously set a restore point, contact Support.
To start System Restore using the Command prompt, follow these steps:
Restart your computer, and then press and hold F8 during the initial startup to start your computer in safe mode with a Command prompt.
Use the arrow keys to select the Safe mode with a Command prompt option.
If you are prompted to select an operating system, use the arrow keys to select the appropriate operating system for your computer, and then press ENTER.
Log on as an administrator or with an account that has administrator credentials.
At the command prompt, type %systemroot%\system32\restore\rstrui.exe, and then press ENTER.
Follow the instructions that appear on the screen to restore your computer to a functional state
Posted 28 March 2010 - 10:58 AM
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