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Cannot run malwarebytes


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#1
PMD64

PMD64

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Hi, I have gone through and read the posts associated with problems related to being unable to download without errors or running malwarebytes or avast antivirus. Every time I attempt to download malwarebytes I get an error code of 307 and some exe. file is missing which will not allow me to run program. In addition my defrag program only works in safe mode and I'm unable to move files from my pc to a flash drive in normal or safe mode. I think I have a virus but I cannot locate it and couldn't even tell you what virus or malware is interfering with my OS. Any help would be greatly appeciated.
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#2
123Runner

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:)
I am not trained in malware/ virus removal, but if you are unable to download and/or run the scanners, they you could very well have malware.

I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post the reguested logs in THAT forum. If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Add a link to this topic so that malware tech can see what steps have been taken here
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