[ipoder2]

Well, I'm back again, this time for my mom's work computer. She had recently been getting a random restart on her emachines t3090 computer. She would just be doing her work and then it would restart. She then started to get a bsod every once in a while but it was nothing major. The other day her computer completely crashed and before windows xp can even finish loading, she now gets a bsod. We recently bought an external harddrive, and I have a copy of knoppix that I can run on it. She mainly wants her quick books off, but if their is anyway to fix the computer with out a full redoing of windows, that would be great!
The stop code is 0x000000ed (0x86ac5e30, 0xc000009c, 0x00000000, 0x00000000)
Thanks in advance, Jason

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I tried to get her quick books off of the computer and onto the hard drive using knoppix, and when i clicked on her harddrive I got the error message "Error <i>org.freedesktop.hal.device.volume.unknownfailure</i>" I'm not sure what to do. I ran memtest86 and seatools and both of them passed.

[ipoder2]

I tried to get her quick books off of the computer and onto the hard drive using knoppix, and when i clicked on her harddrive I got the error message "Error <i>org.freedesktop.hal.device.volume.unknownfailure</i>" I'm not sure what to do. I ran memtest86 and seatools and both of them passed.

[ipoder2]

Does anybody have any ideas?

[Broni]

Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287 (or http://www.bleepingc...opic28744.html)
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.

[ipoder2]

It's a seagate hard drive, and I had already run seatools earlier and it passed.

[ipoder2]

Double post, my bad

Edited by ipoder2, 29 March 2010 - 07:40 PM.

[Broni]

You may try to post in malware forum. Those guys have tools to access not bootable computer. Some bad guys may be lurking there as well.