[LeSunda]

My ESET NOD32 Antivirus 4 showed gives threat found Alert
object:
Operating memory
Threat:
Win32/Olmarik trojan

When I try to clean it I get
Error while cleaning - operation unavailable for this object type

I have read several posts on this site about this but all the answers seem specific to the individual hardware and software.

I am at a loss of what to do. If it helps my hard drive is mirrored.

I have poor PC skills (but am more than willing to help anyone with IBM big iron problems)

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Hi there lets see what you have then

Download the GMER Rootkit Scanner. Unzip it to your Desktop.

Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while the scan is being performed. Do not use your computer for anything else during the scan.

Double-click gmer.exe. The program will begin to run.

**Caution**
These types of scans can produce false positives. Do NOT take any action on any "<--- ROOKIT" entries unless advised!

If possible rootkit activity is found, you will be asked if you would like to perform a full scan.

• Click NO
• In the right panel, you will see a bunch of boxes that have been checked ... leave everything checked and ensure the Show all box is un-checked.
• Now click the Scan button.
  Once the scan is complete, you may receive another notice about rootkit activity.
• Click OK.
• GMER will produce a log. Click on the [Save..] button, and in the File name area, type in "GMER.txt"
• Save it where you can easily find it, such as your desktop.

Post the contents of GMER.txt in your next reply.

THEN

Download OTL to your Desktop

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Under the Custom Scan box paste this in
  
  netsvcs
  %SYSTEMDRIVE%\*.*
  /md5start
  eventlog.dll
  scecli.dll
  netlogon.dll
  cngaudit.dll
  sceclt.dll
  ntelogon.dll
  logevent.dll
  iaStor.sys
  nvstor.sys
  atapi.sys
  IdeChnDr.sys
  viasraid.sys
  AGP440.sys
  vaxscsi.sys
  nvatabus.sys
  viamraid.sys
  nvata.sys
  nvgts.sys
  iastorv.sys
  ViPrt.sys
  eNetHook.dll
  ahcix86.sys
  KR10N.sys
  nvstor32.sys
  ahcix86s.sys
  nvrd32.sys
  symmpi.sys
  adp3132.sys
  mv61xx.sys
  /md5stop
  %systemroot%\*. /mp /s
  CREATERESTOREPOINT
  %systemroot%\system32\*.dll /lockedfiles
  %systemroot%\Tasks\*.job /lockedfiles
  %systemroot%\system32\drivers\*.sys /lockedfiles
  %systemroot%\System32\config\*.sav
  
  
  
• Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.

[Essexboy]

Hi there lets see what you have then

Download the GMER Rootkit Scanner. Unzip it to your Desktop.

Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while the scan is being performed. Do not use your computer for anything else during the scan.

Double-click gmer.exe. The program will begin to run.

**Caution**
These types of scans can produce false positives. Do NOT take any action on any "<--- ROOKIT" entries unless advised!

If possible rootkit activity is found, you will be asked if you would like to perform a full scan.

• Click NO
• In the right panel, you will see a bunch of boxes that have been checked ... leave everything checked and ensure the Show all box is un-checked.
• Now click the Scan button.
  Once the scan is complete, you may receive another notice about rootkit activity.
• Click OK.
• GMER will produce a log. Click on the [Save..] button, and in the File name area, type in "GMER.txt"
• Save it where you can easily find it, such as your desktop.

Post the contents of GMER.txt in your next reply.

THEN

Download OTL to your Desktop

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Under the Custom Scan box paste this in
  
  netsvcs
  %SYSTEMDRIVE%\*.*
  /md5start
  eventlog.dll
  scecli.dll
  netlogon.dll
  cngaudit.dll
  sceclt.dll
  ntelogon.dll
  logevent.dll
  iaStor.sys
  nvstor.sys
  atapi.sys
  IdeChnDr.sys
  viasraid.sys
  AGP440.sys
  vaxscsi.sys
  nvatabus.sys
  viamraid.sys
  nvata.sys
  nvgts.sys
  iastorv.sys
  ViPrt.sys
  eNetHook.dll
  ahcix86.sys
  KR10N.sys
  nvstor32.sys
  ahcix86s.sys
  nvrd32.sys
  symmpi.sys
  adp3132.sys
  mv61xx.sys
  /md5stop
  %systemroot%\*. /mp /s
  CREATERESTOREPOINT
  %systemroot%\system32\*.dll /lockedfiles
  %systemroot%\Tasks\*.job /lockedfiles
  %systemroot%\system32\drivers\*.sys /lockedfiles
  %systemroot%\System32\config\*.sav
  
  
  
• Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.

[LeSunda]

here are the 3 files produced

Attached Files

•  OTL.Txt   48.62KB   301 downloads
•  Extras.Txt   35.53KB   236 downloads
•  GMER.txt   4.22KB   283 downloads

[Essexboy]

OK I can see the bad boy so lets remove him

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

  :OTL
  SRV - [2010/03/26 16:16:30 | 000,061,688 | ---- | M] () [Auto | Running] -- C:\Documents and Settings\All Users\Application Data\Wyeke\wyeke147.exe -- (Wyeke Service)
  [2010/03/15 17:25:04 | 000,002,377 | ---- | M] () -- C:\Program Files\Mozilla Firefox\searchplugins\wyeke145.xml
  [2010/03/27 17:31:29 | 000,002,377 | ---- | M] () -- C:\Program Files\Mozilla Firefox\searchplugins\wyeke147.xml
  O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 93.188.165.188,93.188.161.38
  [2010/03/31 16:50:00 | 000,000,250 | -H-- | M] () -- C:\WINDOWS\tasks\{35DC3473-A719-4d14-B7C1-FD326CA84A0C}.job
  [2010/03/31 16:44:00 | 000,000,290 | -H-- | M] () -- C:\WINDOWS\tasks\{66BA574B-1E11-49b8-909C-8CC9E0E8E015}.job
  [2010/03/27 00:34:07 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Wyeke
  [2009/10/28 20:34:25 | 000,000,000 | ---D | M] -- C:\Documents and Settings\LeSunda\Application Data\ahv2.188B8094779BEFAABA1D70C6602409E1C81B16E6.1
  
  :Files
  C:\Program Files\Wyeke
  C:\WINDOWS\system32\drivers\nvrd32.sys|C:\Powerspec\Drivers\RAID\sataraid\nvrd32.sys /replace
  
  :Commands
  [resethosts]
  [purity]
  [emptytemp]
  [EMPTYFLASH]
  [Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

Download ComboFix from one of these locations:


Link 1
Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  
  
• Double click on ComboFix.exe & follow the prompts.
  
  
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  
  
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:




Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

[LeSunda]

Here are the 2 logs. what should I have done to prevent the problem?

Attached Files

•  log.txt   13.44KB   247 downloads
•  OTL.Txt   31.74KB   235 downloads

[Essexboy]

That looks better now - what problems are you experiencing ? We will run thorugh what you had at the end

Please download Malwarebytes' Anti-Malware from Here.

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

[LeSunda]

It looks like it's clean

Attached Files

•  mbam_log_2010_04_01__20_17_27_.txt   890bytes   217 downloads

[Essexboy]

I will remove my tools now and give some recommendations, but I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean

A good workman always cleans up after himself so..Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself. MBAM can be uninstalled via control panel add/remove along with ERUNT. But they may be useful tools to keep

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View Tab.
• Under the Hidden files and folders heading select Do not show hidden files and folders.
• Click Yes to confirm.
• Click OK.

XP
Now to get you off to a good start we will clean your restore points so that all the bad stuff is gone for good. Then if you need to restore at some stage you will be clean. There are several ways to reset your restore points, but this is my method:

• Select Start > All Programs > Accessories > System tools > System Restore.
• On the dialogue box that appears select Create a Restore Point
• Click NEXT
• Enter a name e.g. Clean
• Click CREATE

You now have a clean restore point, to get rid of the bad ones:

• Select Start > All Programs > Accessories > System tools > Disk Cleanup.
• In the Drop down box that appears select your main drive e.g. C
• Click OK
• The System will do some calculation and the display a dialogue box with TABS
• Select the More Options Tab.
• At the bottom will be a system restore box with a CLEANUP button click this
• Accept the Warning and select OK again, the program will close and you are done

SPRING CLEAN

Download TFC to your desktop

• Open the file and close any other windows.
• It will close all programs itself when run, make sure to let it run uninterrupted.
• Click the Start button to begin the process. The program should not take long to finish its job
• Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean

THEN

Download Flush Flash from Here and follow the easy to use instructions on the same page

NEXT

Download and run Puran Disc Defragmenter

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

• SpywareBlaster to help prevent spyware from installing in the first place.
  Malwarebytes. Run weekly to keep your system clean

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit

• Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe

[Essexboy]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.