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Help with "NTVDM CPU has encountered an illegal instruction"


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#1
rv909

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Hi, whenever I open Google Chrome, I get this message. Please see attached.

How do I get rid of it? I have Kaspersky Internet Security 2010 installed in my laptop but it doesn't detect anything.

Edited by rv909, 01 April 2010 - 12:37 AM.

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#2
phillipcorcoran

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Your post header must be wrong --- there is no such thing as a 16-bit Windows 7 OS.
It's either 32-bit or 64-bit, although you can run 16-bit apps on a Windows 7 PC.

Even though KIS has not detected anything, you may still be infected by something. KIS is not the ultimate malware detector, nothing is.

You should post on the malware forum and await their advice - we aren't allowed to help with possible malware infections on this forum. Post here:
http://www.geekstogo...emoval-f37.html
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#3
rv909

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Your post header must be wrong --- there is no such thing as a 16-bit Windows 7 OS.
It's either 32-bit or 64-bit, although you can run 16-bit apps on a Windows 7 PC.

Even though KIS has not detected anything, you may still be infected by something. KIS is not the ultimate malware detector, nothing is.

You should post on the malware forum and await their advice - we aren't allowed to help with possible malware infections on this forum. Post here:
http://www.geekstogo...emoval-f37.html


Hi phillip,

I realized I typed in the wrong OS when I checked the properties tab of my laptop. Thanks for the reply too. I reposted in that forum though. Just waiting for a response.

Thanks for letting me know.



rv909
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#4
rv909

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Your post header must be wrong --- there is no such thing as a 16-bit Windows 7 OS.
It's either 32-bit or 64-bit, although you can run 16-bit apps on a Windows 7 PC.

Even though KIS has not detected anything, you may still be infected by something. KIS is not the ultimate malware detector, nothing is.

You should post on the malware forum and await their advice - we aren't allowed to help with possible malware infections on this forum. Post here:
http://www.geekstogo...emoval-f37.html


Hi phillip,

I realized I typed in the wrong OS when I checked the properties tab of my laptop. Thanks for the reply too. I reposted in that forum though. Just waiting for a response.

Thanks for letting me know.



rv909
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#5
rv909

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Your post header must be wrong --- there is no such thing as a 16-bit Windows 7 OS.
It's either 32-bit or 64-bit, although you can run 16-bit apps on a Windows 7 PC.

Even though KIS has not detected anything, you may still be infected by something. KIS is not the ultimate malware detector, nothing is.

You should post on the malware forum and await their advice - we aren't allowed to help with possible malware infections on this forum. Post here:
http://www.geekstogo...emoval-f37.html


Hi phillip,

I realized I typed in the wrong OS when I checked the properties tab of my laptop. Thanks for the reply too. I reposted in that forum though. Just waiting for a response.

Thanks for letting me know.



rv909
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#6
rv909

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Your post header must be wrong --- there is no such thing as a 16-bit Windows 7 OS.
It's either 32-bit or 64-bit, although you can run 16-bit apps on a Windows 7 PC.

Even though KIS has not detected anything, you may still be infected by something. KIS is not the ultimate malware detector, nothing is.

You should post on the malware forum and await their advice - we aren't allowed to help with possible malware infections on this forum. Post here:
http://www.geekstogo...emoval-f37.html


Hi phillip,

I realized I typed in the wrong OS when I checked the properties tab of my laptop. Thanks for the reply too. I reposted in that forum though. Just waiting for a response.

Thanks for letting me know.



rv909
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#7
rv909

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So sorry for the duplicates. There's something wrong with my connection. It always times out whenever I add a reply.
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