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Windows Blue Screen Help


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#1
Trivav

Trivav

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Hi,
Today when i got up i noticed that my windows xp sp3 went to a blue screen. I reboot my comp. and then i get the same blue screen. Ok so the code is 0x00000050 - which says that something has been installed onto my computer, apparently when i was sleeping. So i reboot system and run it in safe mode, well i get past the blue screen --good, I look for what was recently installed but i see nothing that is new. Can u pls help me in fixing this?

Full code if need- 0x00000050 (0x9d4fb000, 0x00000000, 0x805e9a0b)

Greatly appreciated if u can help me in removing the pest that is causing the blue screen.
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#2
Broni

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    Kraków my love :)

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Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
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#3
Trivav

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Ok, I tried the bluescreen viewer and it says 0 crashes and doesnt even look like its attempting to scan even if i click refresh. I did however get past the blue screen when i put my flashdrive. I restart w/o the flashdrive and i get blue screen. I put it in and it goes straight to windows. I tried this method 3 times and same results each time. Also my McAfee is saying im not protected and when i click fix it says it cant fix because of error. Could this somehow be related? I'll have McAfee take care of that though. So any other idea of getting the info u need? Thx btw for helping.
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#4
happyrock

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did you try system restore yet...if not go back to a point BEFORE the problem started...
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#5
Broni

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    Kraków my love :)

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Also my McAfee is saying im not protected and when i click fix it says it cant fix because of error

You may be infected....

I suggest that you start a new topic in the Malware Removal and Spyware Removal area.

Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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