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optiplex gx520 sff drive 1 not found


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#1
deggitt

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Hi all, Just replaced dvd/cd combo drive. On booting receive message DRIVE 1 NOT FOUND: PARALLEL ATA, PATA 0 (PRIMARY IDE MASTER). On entering bios (F2) BOOT SEQUENCE...Onboard or usb cd-rom drive (not present). Under DRIVE 1 PATA 0 option ON..controller PARALLEL ATA..port: PATA 0 (PRI IDE MASTER..drive details.. drive id UNKNOWN. Exit bios and windows installs. In My Computer the dvd/cd drive is shown, in device manager the dvd/cd is shown as MATSHITA UJDA710. the drive reads all media. Why do I get the boot message & how do I get rid of it?. I would appreciate any suggestions.
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#2
Ferrari

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Do you have the drive plugged into the master IDE connector on the IDE Ribbon? It would be the connector on the end of the ribbon.

If that isn't it, I would suspect that you need to update your firmware??? for the drive. I've once had a message similar to this involving a hard drive, and it required a firmware update. Since it was a friends laptop I was dealing with, and old laptop at that, and since I've never updated firmware before, we decided to just leave the message there and not mess with it.

It appears your BIOS settings are correct, but I wonder if you need to make the hard drive the primary boot drive? Do you see an option for that? Let me know what you think.

Just throwing some things out there...

Edited by Ferrari, 03 April 2010 - 09:09 AM.

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#3
deggitt

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Hi Ferrari, Thanks for the input. Yes, the drive is connected correctly to mobo. & cable is ok hence XP sees it & it reeads media ok, just the very annoying message. Will try the firmware update & post.
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#4
123Runner

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Are the ide cables tight?
Try re-seating them.

Are you using 40 core or 80 core cable? 40 core is a old type. If this is a newer unit it probably has 80.
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#5
Ferrari

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40 core is a old type. If this is a newer unit it probably has 80.

AHHHH, yes. That can makes a difference. 80 is very very thin lines, 40 is thicker. That might be it, ???
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#6
deggitt

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Hi Runner, This DELL is a sff gx520 & only has 1x SATA connector for HD & 1x IDE connector for dvd/cd. The cable for the optical drive is a special DELL flat orange cable & is seat ok. Cable & drive are ok as XP sees it & reads all media ok.
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