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Windows Update Completely not Working


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#1
Babine

Babine

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I have recently been struck with the redirecting virus (yet to be solved...), and my computer had alerted me that I needed to do an update. So I followed all the steps like normal routine, but in the end, no installation took place. I went to Google my problem and tried to manually download the updates from the Microsoft update website, but just my luck, all of the websites of microsoft containing the term "windows updates" don't work...I'm using Firefox and it says "Problem loading page". What's even weirder is that when I Google the term "windows updates" together, without space, it doesn't work either. I am brought to the "Problem loading page" screen. Even as I type this, if I include the term windows updates together without space, it will not let me post, it brings me to the Problem loading page.

I do not know if this is in anyway related to the fact of the hijacked search engines, but it's really bugging me, and I am really unsure of now when exactly my last successful update took place, ergo causing problems for the computer...I also recently got rid of the Antivirus Suite spyware, but with no luck in taking the hijacked stuff away...Any help or advice would be GREATLY appreciated!
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#2
rshaffer61

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I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the
START HERE. These self-help tools will help you clean up 70% of problems on your own.
If you are still having problems after doing the steps, then please post the reguested logs in THAT forum.
If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Add a link to this topic so that malware tech can see what steps have been taken here
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