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Laptop disabled, possibly due to virus - please help!

Started by gareth25 , Apr 11 2010 06:29 AM

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#1
gareth25

Posted 11 April 2010 - 06:29 AM

New Member

Member
2 posts

My laptop just freezes when loading up Windows (I have Windows XP on a Dell Inspiron). I log on but then just a blank screen comes up, although I can still move the mouse. I can load up Windows in safe mode and access all my files but I can’t get on the internet. Before this started happening I think my browser had been hijacked because in both Firefox and Internet Explorer I was being taken to websites that I didn’t type in. I ran a scan on AVG and Spybot at the time but they didn’t pick anything up. Can anyone help?
Many thanks.