Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

remove security tool

  • Please log in to reply




  • Member
  • PipPip
  • 34 posts
I have a HP laptop that has Windows 7 and this is the first time that I got a security tool in it and I can't get rid of it unless I buy it. It is on the screen full blown and noway to delete it. I can't get into my control panel or anything. What's a guy to do?
  • 0





  • Moderator
  • 34,114 posts
Security Tool is very vague. Is this a Microsoft program or something you downloaded?
  • 0



    Tech Staff

  • Technician
  • 16,645 posts
Hello kirny1...

Sounds like your machine is infected with malware.

Please go to the Malware Forum and follow the instructions found there.

That will give you several steps that will help you clean up 70 percent of all problems by yourself...then post the requested logs in THAT forum. Be patient, the Malware Forum is a very busy place and a two or three day wait is not unusual. Do not reply to or bump your own topic. If it shows a reply it may be overlooked as one that is being worked on.

If you haven't received help after waiting three days, you can post a link to your topic in The Waiting Room where it should be picked up by one of the experts quickly.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.

  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP