[mpascal]

OK, if you can't get it to finish let me know and I'll give you an alternative.

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KASPERSKY ONLINE SCANNER 7.0: scan report
Monday, April 26, 2010
Operating system: Microsoft Windows Vista Home Premium Edition, 32-bit Service Pack 2 (build 6002)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Sunday, April 25, 2010 22:29:56
Records in database: 3981262
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\

Scan statistics:
Objects scanned: 135421
Threats found: 0
Infected objects found: 0
Suspicious objects found: 0
Scan duration: 02:03:09

No threats found. Scanned area is clean.

Selected area has been scanned.

[CavyLady]

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Monday, April 26, 2010
Operating system: Microsoft Windows Vista Home Premium Edition, 32-bit Service Pack 2 (build 6002)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Sunday, April 25, 2010 22:29:56
Records in database: 3981262
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\

Scan statistics:
Objects scanned: 135421
Threats found: 0
Infected objects found: 0
Suspicious objects found: 0
Scan duration: 02:03:09

No threats found. Scanned area is clean.

Selected area has been scanned.

[mpascal]

Any problems with Google sites?

[CavyLady]

I tested them and they seem to be to be fine. Thank you very much!! What the heck did I have?

[mpascal]

Not really sure which part fixed it, probably the hosts file. Looks like you didn't have anything too major.

Now that your system appears to be clean, I'll give you some instructions to remove the tools we have used and I'll offer some advice to help prevent future infection.

STEP 1 - Clear Restore Points

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

  :Commands
  [CLEARALLRESTOREPOINTS]

• Then click the Run Fix button at the top.

STEP 2 - Remove Tools

Run OTL

• Click Clean Up in the upper right corner.
• This will remove most if not all the tools we used while we were fixing your computer. Feel free to delete any others it leaves behind.

Now that you have a clean system, I would like to share with you some advice to help reduce the risk of future infection.

+++++++++++++++++++++++++++++++++++++++++++++++

I recommend that you install both of the following free programs if you haven''t already, as they can greatly increase the security of your system. It is not essential that you have these programs installed, but they do a very good job at preventing infection if your system is scanned regularly.

• Super AntiSpyware - an amazing tool that can often clean up a system very efficiently.
• MalwareBytes Anti-Malware - another great program for keeping your system free of malware and running smooth.

+++++++++++++++++++++++++++++++++++++++++++++++

A good firewall is also useful for keeping a system infection free. You should only have ONE firewall installed on your computer - having more than one will not increase the security of your system. Here is a small list of some free firewalls if you don't already have one installed:

• Zone Alarm
• Sunbelt Personal Firewall

An antivirus program is also a program that should be installed on all computers. These will help reduce the risk that your computer gets infected by viruses or trojans in the future. Keep in mind that you only need ONE antivirus program installed on your computer. If you have more than one installed, they can often conflict and leave your system unprotected. Here are a few free antivirus programs if you don't have one installed:

• Avast! Antivirus
• Anti-Vir

Having up to date Antivirus and Firewall software is vital to keeping a healthy, infection free system

+++++++++++++++++++++++++++++++++++++++++++++++

I also suggest you take a look at Preventing Malware and Safe Computing, a guide by Rorschach112 which contains more great information about protecting your system.

To find out more information on how your system got infected, or how to protect yourself on the internet in the future, this article by Tony Klein provides some great information.

Good luck and safe surfing!

-mpascal

[CavyLady]

Thank you for your help! I was using Anti-Vir but now am using Avast, and I was using the Windows Firewall, which I seriously think is worthless, and am now using the Sunbelt Firewall. Malwarebytes is my new best friend and I run SuperAntiSpyware faithfully. I am going to check out the extra information that you sent me, thank you!

[mpascal]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.