[ryluck]

i have a sony grv 550 laptop, running windows xp...specs are easy to find. have tried booting with f 8, f 10, f 11, none seem to work, the computer just stops booting, waits until i release the key, and then starts up normally. any suggestions?
thanks in advance...

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What happens if you just boot normally, please ie: not F8 which is normally Safe Mode etc and not F10/11 which is usually recovery

[Macboatmaster]

What happens if you just boot normally, please ie: not F8 which is normally Safe Mode etc and not F10/11 which is usually recovery

[Alzeimer]

You should not have to press any key to boot.

F8 is the key you press when you want to go into SAFE MODE and other choices

F10 or F11 is probably the key you press to get into your Bios setup the other I am not sure

What happens when you touch nothing does it stop booting, if yes at what screen

[ryluck]

the computer boots fine, runs fine. i am trying to restore to factory settings, to erase all user data.
for this reason i have tried holding f 10 and 11 while starting....

[Macboatmaster]

If the computer is working well and you restore factory settings you will lose ALL except what was loaded when it was sold. ie: the Operating System and any software that was installed.
Having had a look at the specs this was quite a bit.
Go to the Sony site. Type in grv-550. It is in fact a Sony Vaio and all the guides, user instructions etc are there for your perusal including how to restore to factory condition.

[Alzeimer]

When looking at the manual for your System Sony Vaio PCG-GRV550 it is mentioned in there that you should have received a recovery CD with your labtop and you need to use this to do a XP recovery.

[ryluck]

the sony site does not have anything for this model as it is very old. i will not use the computer again, i just need to delete all personal information so it can be donated ....

[ryluck]

ah i see, pcg grv550, now sony recognizes the model.

[ryluck]

found recovery cd's ... thanks for your help