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Programs won't run after getting rid of vista antispyware virus [S


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#1
need_help90

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Hi There,
I just got rid of the virus Vista Antispyware by running the malwarebytes anti-malware program. It had 6 problems and I deleted them. now none of my programs work. like word won't open unless i select new from an exisiting file and other things like my mozilla and calculator come up with "choose the program you want to use to open the file". Please help because nothing works!!
Thanks in advance! :)
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#2
kahdah

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Hello need_help90

Welcome to G2Go. :)
=====================
Do you run Vista or xp?
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#3
need_help90

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hi there! thanks for a reply! I run vista!
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#4
kahdah

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Please click here and save that file to your desktop.
Right click on it and choose extract all.
Then once extracted open the folder and double click on the file inside of it.
Choose yes to let it merge with the registry.
Reboot for the changes to take effect then let me know how it goes.
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#5
need_help90

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oh my gosh! amazing!!! :) haha thanks so much! this is such a great help, it worked! i really appreciate!!!!
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#6
kahdah

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You are welcome if that was all then I can close this one if not and you would like for me to llok over your logs you can do the following:

  • Please download OTH.scr to your desktop.
  • Download OTL to your desktop.
  • Double click the OTH file and select Kill All Processes, your desktop will go blank
    Posted Image
    Then select Start OTL OTL will now run
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Under the Standard Registry box change it to All.
  • Under Custom scan's and fixes section paste in the below in bold


    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    symmpi.sys
    adp3132.sys
    mv61xx.sys
    nvraid.sys
    /md5stop
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\system32\drivers\*.sys /90

  • Check the boxes beside LOP Check and Purity Check.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.
====================
Download the following GMER Rootkit Scanner from Here

  • Download the randomly named EXE file to your Desktop. Remember what its name is since it is randomly named.
  • Double click on the new random named exe file you downloaded and run it. If prompted about the Security Warning and Unknown Publisher go ahead and click on Run
  • It may take a minute to load and become available.
  • If it gives you a warning about rootkit activity and asks if you want to run a full scan...click on NO, then use the following settings for a more complete scan..
  • In the right panel, you will see several boxes that have been checked. Ensure the following are UNCHECKED

  • IAT/EAT
  • Drives/Partition other than Systemdrive (typically only C:\ should be checked)
  • Show All (don't miss this one)

  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "ark.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop
  • **Caution** Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries
  • Click OK and quit the GMER program.
  • Note: On Firefox you need to go to Tools/Options/Main then under the Downloads section, click on Always ask me where to save files so that you can choose the name and where to save to, in this case your Desktop.
  • Post that log in your next reply.

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#7
kahdah

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If your the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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#8
kahdah

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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