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PC can't find SOUND CARD after performing System Restore. Please H


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#1
BBBontario

BBBontario

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Hello all!
The title really says it all. My computer "died" a few weeks back, and I had to perform a system restore. Since that time, the computer can't find a sound card.
ALSO, when I turn the system on, the new found hardware wizard pops up and asks me to insert the disk for PCI Device. I don't know what PCI device is, and whether or not it's related to the sound card issue. I don't have a disk for it in either case. When I click on install the software automatically it won't find any appropriate program.

Some info on my computer & operating system:

Gateway GT5040 PC Media Center Edition
Windows XP Media Center Edition 2005


If/ when I click on sounds and audio devices
what is says is NO AUDIO DEVICES

if in that window I click hardware, the following items are listed:

PHILIPS DROM6216
TSSTCorp CD/DVDW TS-H552D
Audio Codecs
Legacy Audio Drivers
Media Control Devices
Legacy Video Capture Devices
Video Codecs

I've tried to download the appropriate files for the GT5040 from the Gateway website, but have had no success.
Each time I tried to download a file that was, according to the site, appropriate for this pc, it would tell me after the download, that the file was not the right one for my pc.

If anyone could help me out with this, that would be amazing.
Thanks in advance!

BBBontario
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#2
deggitt

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Hi, take a look at this..http://support.gateway.com/s/Manuals/MediaCenter/8510755.pdf..page 11, is this your sound connections ?
if it is you have INTERGRATED sound. The PCI message is something else, try to get sound then sort the PCI out after.
the driver you require is...http://support.gateway.com/support/drivers/getFile.asp?id=20676&dscr=Intel%20945G%20Chipset%20Driver%20Version:%207.2.1.1006&uid=267480095

try this and let us know the result
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#3
deggitt

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should be page 13

http://support.gatew...ter/8510755.pdf

Edited by deggitt, 28 April 2010 - 09:34 PM.

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#4
deggitt

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Sorry, must be tired.


http://support.gatew...p;uid=267482024


this is the chipset driver

Edited by deggitt, 28 April 2010 - 09:56 PM.

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#5
deggitt

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HI, boy, was i tired early this morning !!!


just had another look at the drivers listed. your are right, the two drivers appear to be VISTA drivers, nowt for XP.

did you make any recovery disks ???. have a look at the driver recovery option.


http://support.gatew...MLXPH2asi.shtml
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#6
deggitt

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DRIVER RESTORE DISKS.


http://restore-disk....isk-244613.html



http://www.ecrater.c...php?pid=7477759
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#7
Alzeimer

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I had the same problem when trying to repair a labtop for a friend, the system did not see any soundcard install and he also had the new hardware wizard for that PCI device. I finally found a driver for that PCI device and right after XP recognized the soundcard, maybe you have the same situation.

Try to download "Microsoft UAA Bus Driver for High Definition Audio" if it is the right driver for that PCI device then you should be able to see your soundcard and install the proper driver for it.
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#8
deggitt

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Hi Alzeimer,

Old age brain damage on my part !!!. We had a problem with this..uaa bus driver for hd audio (PCI)...when installing a REALTEK HD
audio driver, had to uninstall it before installing the REALTEK driver. One shouldn't forget this driver when dealing with
HD AUDIO problems.
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#9
123Runner

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Are you missing anything else?
Usually PCI related drivers are due to the chipset drivers not being installed.

Please Go to
1: STARTand the click on RUN
2: Type in devmgmt.msc
3: Click Enter
4. Look for any entries with Yellow Exclamation ! marks or Red X's

In your next reply please include those results
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