[wright3279]

Using Outlook Express on XP and a Samsung Laser printer: Lately when I go to print an email, all that prints is the heading, not the body of the email.
Is there a setting somewhere? Or reinstall the printer?

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Which Outlook Express please. -

[Macboatmaster]

Which Outlook Express please. -

[wright3279]

Outlook express 6

[123Runner]

A couple possible solutions I found.

1. Re-install the printer driver.
2. In OE try changing the type of encoding.
Go to View....go to encoding....go to more....and change it to user defined.
You will probably find it on Western European (ISO)
3. Disable the auto select function in IE. Use Western European or UTF.
http://<strong class...271583</strong>

[wright3279]

Tried all these suggestions. I guess its a problem deep within the operating system. I can always copy and paste in to Wordpad. Thanks anyways.

[Macboatmaster]

Change the encoding to user defined in both OE and IE.
If that does not work see this
http://forums.techgu...ust-prints.html

[wright3279]

I had tried most of these remedies, and then I did something that fixed it. I made IE the default browser (it had been Firefox) and emails printed OK. I then schanged back to Firefox and they continued to print OK. I guess some switch had got turned off. I've used FF for years without printing problems.
Thanks all.

[123Runner]

Congratulations. for a successful resolution for your issue. I am happy everything has been worked out for you. With that being said I am happy to say:


You are very welcome. I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed me to assist you with your issue and for your patience. Thank you for choosing GeeksToGo for help.
This issue now appears to be resolved.


If other members are reading this and have a similar problem please begin a New Topic and someone will assist you as soon as possible