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Windows Vista Random Reboots


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#1
tigger3370

tigger3370

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Hi. I have HP Pavilion dv2000 (RD140AV) running a 64 bit verision of Windows Vista. Twice today, I've come back to my computer and found that it had rebooted. I have no idea why it rebooted and no idea where to begin to figure out why. I have had other problems recently, such as, Internet Explorer and Firefox failing and having to close, Quicktime being closed down by Windows due to data execution protection (DEP), and a couple of blue screen deaths last week (but they had stopped, as far as I knew). I tried running the blue screen view, but nothing showed up. Any help would be greatly appreciated.

Jason

P.S. I ran a virus check a couple of days with one hit on a possible Trojan (most likely a false positive) and tried running another one today, but it rebooted in the middle of the scan (using Superanitspyware, Malwarebytes, and AVG).
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#2
SpywareDr

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Are all of the fan blades, vents and heat sink fins clean ... inside the laptop? Here are some example of what I often find when I run across a laptop that's shutting down or rebooting due to overheating:

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Oh, and don't use a laptop on a soft surface like this:

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Since the fans/vents are on the bottom/sides it has no way to get rid of the heat fast enough to keep it from either shutting down or starting a fire.

Edited by SpywareDr, 09 May 2010 - 09:38 AM.

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#3
tigger3370

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Yes. I had to replace the fan six months ago and it wasn't really even dirty. I also use the computer on a counter with adequate ventilation. I just checked the temperatures of all the processors using siw.exe. The cores for the AMD Turion 64 X2 Mobile TL-52 ranged from a min of 49C to a max of 60C with and average of 55C. How does that compare?
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