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PC Restarts on its own


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#1
blondey

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My desktop computer randomly restarts. There is nothing that I am doing to cause it to restart. If anyone has any idea as to what I can do to possibly fix it, your help is greatly appreciated.

Thank You! (:
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#2
diabillic

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Does it restart gracefully (seeing the Windows is restarting... screen) or does it simply cut out and turn back on again?
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#3
blondey

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Does it restart gracefully (seeing the Windows is restarting... screen) or does it simply cut out and turn back on again?



I wish it would be a nice restart. lol. It cuts off to a black screen, and then it does the whole restarting thing. It actually just did it again like 3 minutes again. lol
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#4
DemisesAngel

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Number of things could be happening. First two things that come to my mind is either RAM is going bad or Overheating problems. Check your system for dust lately?
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#5
rshaffer61

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Download Speedfan (The download link is to the right), and install it. Once it's installed, run the program and post here the information it shows.
The information I want you to post is the stuff that is circled in the example picture I have attached.
To make sure we are getting all the correct information it would help us if you were to attach a screenshot like the one below of your Speedfan results.

To do a screenshot please have click on your Print Screen on your keyboard.
  • It is normally the key above your number pad between the F12 key and the Scroll Lock key
  • Now go to Start and then to All Programs
  • Scroll to Accessories and then click on Paint
  • In the Empty White Area click and hold the CTRL key and then click the V
  • Go to the File option at the top and click on Save as
  • Save as file type JPEG and save it to your Desktop
  • Attach it to your next reply

Posted Image
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#6
diabillic

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If its just cutting out like that, I am going to agree with rshaffer here and assume that it is overheating.
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#7
DemisesAngel

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Weird, I didn't say it was overheating? Hmm...
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#8
blondey

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Download Speedfan (The download link is to the right), and install it. Once it's installed, run the program and post here the information it shows.
The information I want you to post is the stuff that is circled in the example picture I have attached.
To make sure we are getting all the correct information it would help us if you were to attach a screenshot like the one below of your Speedfan results.

To do a screenshot please have click on your Print Screen on your keyboard.

  • It is normally the key above your number pad between the F12 key and the Scroll Lock key
  • Now go to Start and then to All Programs
  • Scroll to Accessories and then click on Paint
  • In the Empty White Area click and hold the CTRL key and then click the V
  • Go to the File option at the top and click on Save as
  • Save as file type JPEG and save it to your Desktop
  • Attach it to your next reply

Posted Image



Thank you. I installed the speedfan program, and ran it. I have no idea what all of that means. I am thankful to be able to get help.

Attached Thumbnails

  • speedfan.jpeg

Edited by blondey, 11 May 2010 - 08:10 PM.

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#9
rshaffer61

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One thing i can say is your PSU is not working right.
The voltages are all whacked out on the -12v and -5volt rails.
I have no ideal what temps are but they are extremely high for being 126c. We need a different program to check and verify.
Download and install Free Everest Home Edition
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.
Click the + by computer, click on Sensor. Get a screenshot and post it so I can check your temps and voltages...

DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"
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#10
diabillic

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Weird, I didn't say it was overheating? Hmm...


A machine that cuts out and reboots is a tell tale sign of a PSU or overheating issue. Your core PC temp is 126 Celsius. That's 260 degrees Fahrenheit. WAY too hot. Depending on your setup it should be between 35 - 70C.
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#11
blondey

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Here is the Everest Home Edition information

Attached File  Report.txt   32.68KB   81 downloads


report.jpeg
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#12
rshaffer61

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The screenshot is not what we need to verify the temps. Look at the last line of my previous post and redo the screenshot.

Click the + by computer, click on Sensor. Get a screenshot and post it so I can check your temps and voltages...


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#13
blondey

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Sorry about that. Is this the correct page? tempsandvolts.jpeg
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#14
rshaffer61

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I think we are dealing with a failing or faulty PSU.
If you take the side of the system and start it does the cpu, video card if it has a fan, second case cooling fan and psu fan all seem to be turning correctly?
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#15
blondey

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Yes, they all seem to been turning correctly.
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