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Windows update will not work, XP

Started by jbh509 , May 10 2010 03:21 PM

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#1
jbh509

Posted 10 May 2010 - 03:21 PM

New Member

Member
1 posts

Hi, I recently got an older Windows XP system from my dad, because my laptop is wrecked. The thing is infested with spyware and is very outdated. Okay my problem is I'm trying to get it to update to service pack 3 since i believe its still on service pack one and my dad has never updated it. So whenever I try to install a new program such as windows live or avg antivirus, it won't install because its outdated or unsupported, but when i try to get it to download an update, it won't do anything. I go to control panel then windows update on the side, it goes to the website, then says for me to wait for the activex control so i can download it but it never shows up. I also tried downloading the Service pack 3 directly from microsoft and it won't install and a window comes up and says "installation Error : specified file could not be found." Please help

#2
Rorschach112

Posted 10 May 2010 - 03:46 PM

Ralphie

Retired Staff
47,710 posts

Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post an OTListIt log in THAT forum.