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HP Pavillion dv9334

Started by deborahblouin , May 14 2010 07:49 PM

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#1
deborahblouin
Posted 14 May 2010 - 07:49 PM

deborahblouin

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I have an HP Pavillion dv9334. I am trying to recover or restore to factory settings. I have the recovery cd in, turn on the laptop, it shows windows is loading files and then comes up with an error message - The instruction at 0x771361 referenced memory at 0x00008084. The memory could not be read. I can not get past that point. What should I do?
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#2
FNP
Posted 14 May 2010 - 08:24 PM

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Wrong thread. My bad. I'll let another tech look at this.

Edited by FNP, 14 May 2010 - 08:26 PM.

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#3
diabillic
Posted 14 May 2010 - 09:32 PM

diabillic

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Try using Memtest to check your RAM. That error is definitely hardware related.
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#4
Broni
Posted 14 May 2010 - 10:07 PM

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Are you booting from recovery CD?
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