Computer won't reboot after running GMER to identify malware
Posted 16 May 2010 - 10:24 AM
Posted 16 May 2010 - 10:36 AM
Posted 18 May 2010 - 11:00 PM
1. Is there any way to locate my saved emails and especially email addresses from my old email program lurking on my hard drive somewhere? I was previously running a fairly ancient version of Netscape Mail (7.2, I think, but I'm not sure). I tried reinstalling Netscape Mail, but couldn't get it to boot up, so I uninstalled it, though the original Netscape folder still resides in my c:\Program Files directory.
2. With regards to all of the old folders in my c:\Program Files directory, can I go ahead and just delete them as well (in the cases where I have not reinstalled the program to the same folder this 2nd time around)? I know I can't uninstall them properly either through an uninstall program or add/remove programs, so I assume it's ok to just go ahead and delete them...again, I'll wait for your advice.
3. Finally, I assume once I complete the above I should run some sort of cleanup program to get rid of any files floating around that aren't attached to any programs...do you recommend a specific method? And should I run Disk Defragmenter at the end of the day?
Posted 19 May 2010 - 05:37 AM
Netscape is now Firefox's Thunderbird email client and yes you should be able to import the email stuff.
If you delete the folders in programs folder make sure you have backed up the data part first or you will lose it. After that then yes check [b]add\remopve=/b] programs first to make sure you can remove them that way first.
On your windows folder make sure you are deleting the correct one by checking the creation date in the window explorer.
Once all that is done then we can continue with the straightening up.
Posted 19 May 2010 - 09:00 AM
I will be out of town until Friday evening, so I won't be able to do anything further until then. Thanks for all your help thus far!
Posted 19 May 2010 - 09:14 AM
Posted 22 May 2010 - 09:30 AM
Posted 23 May 2010 - 03:50 PM
Speed good now?
Any other issues I might be able to help with?
Posted 24 May 2010 - 04:55 AM
You are very welcome. I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed me to assist you with your issue and for your patience.
Thank you for choosing GeeksToGo for help.
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