I called the cable company and they said they could send a tech out, but I am not available for that for about a week, at least.
I am supposed to be getting 20 for a download speed, and I am getting 2-6 at the site they referred me to speakeasy.net.
The only other thing they could suggest was a new modem. My modem is not quite 4 years old.
My computer is almost 5 years old and is a Sony Vaio desktop. Running WinXP. Anything else, you'll have to ask more specifically.
Any suggestions? I'm lost and frustrated....and although I have been using the internet for many years, I am pretty technically immature.