Bellsouth/AT&T DSL Removal
Posted 18 May 2010 - 02:07 PM
Posted 18 May 2010 - 02:56 PM
Posted 18 May 2010 - 03:06 PM
You may have some unnecessary startups, leftovers from your old DSL files.
I'll get a pop up window that tells me updates to the old tool bar are now available for down load and of course AT&T reccommended that I let them remove the items.
Download Autoruns for Windows: http://technet.micro...s/bb963902.aspx
No installation required.
Simply unzip Autoruns.zip file, and double click on autoruns.exe file to run the program.
Go File>Save, and save it as AutoRuns.txt file to know location.
You must select Text from drop-down menu as a file type:
Attach the file to your next reply.
Posted 18 May 2010 - 03:52 PM
Scroll down to "HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects" section and UN-check:
- + "AT&&T Toolbar"
Scroll down to "HKLM\Software\Microsoft\Internet Explorer\Toolbar" section and UN-check:
- + "" "Toolbar Component"
Restart computer and those updates shouldn't be bothering you anymore.
Posted 18 May 2010 - 03:59 PM
This comes up as a possible infection on searching for it. What do you think?
X "C:\WINDOWS\system32\sdra64.exe" "" "" "File not found: C:\WINDOWS\system32\sdra64.exe"
Posted 18 May 2010 - 07:09 PM
Posted 18 May 2010 - 07:16 PM
Posted 18 May 2010 - 07:17 PM
You're conversing with McAfee concerning that and other files? Meaning you believe you're infected and you're trying to get help from them? Honestly, we should be able to help you here without escalating to Tier 2 support. I understand if you're already starting a process with them, you may not want to drop it, but we have some of the best experts in the malware community working on this site, and I would vouch for the capability of any of them. Before I direct you to our malware forum, I'd like to hear what McAfee is telling you right now, and what they've done so far.
Posted 18 May 2010 - 08:00 PM
Thank you all for your support, interest and concern.
Posted 18 May 2010 - 08:03 PM
That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post an OTListIt log in THAT forum.
Please follow the above instructions, and when you start your new topic in that forum, please tell them what your concerns are and the fact that you've been in touch with McAfee, who has escalated the problem. I'm quite confident that you'll get help, and I'll make sure to keep an eye on your topic.
Edited by sari, 18 May 2010 - 08:11 PM.
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