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#1
melodyfrog3

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I can't download files in my email. Also cannot download anything else. WHY????
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#2
diabillic

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I will need a little more information first.

Make and model of your machine? OS? When did the problem start? What email client are you using?
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#3
melodyfrog3

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I have a Dell Inspiron and I use yahoo
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#4
SpywareDr

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Which model Insprion?
  • Insprion Desktops:

    300 (Zino), 400 (Zino HD), 518, 519, 530, 530S, 531, 531S, 535MT, 535ST, 537MT, 537ST, 545MT, 545ST, 546MT, 546ST, 560MT, 560ST, 570, 580, 580S, One19

  • Inspiron Laptops:

    1000, 1100, 1150, 1200, 1300, 1318, 1320, 1370, 1410, 1420, 1425, 1427, 1428, 1440, 1464, 1470, 1501, 1520, 1521, 1525, 1526, 1545, 1546, 1564, 1570, 1720, 1721, 1750, 1764, 2000 (Japan Only), 2100, 2200, 2500, 2600, 2650, 3000, 300m, 3200, 3500, 3700, 3800, 4000, 4100, 4150, 5000, 5000e, 500m, 5100, 510m, 5150, 5160, 6000, 600m, 630m, 6400, 640m, 7000, 700m, 710m, 7500, 8000, 8100, 8200, 8500, 8600, 9100, 9200, 9300, 9400, B120, B130, E1405, E1505, E1705, Inspiron 11z (1110), Mini 10 (1010), Mini 10 (1012), Mini 10v (1011), Mini 12 (1210), Mini 9 (910), N4020, X200 (Japan Only)


Which Operating System?
  • Windows Vista:

    Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic N (European Union), Windows Vista Business N (European Union)

  • Windows 7:

    Windows 7 Starter, Windows 7 Home Basic ("emerging markets" only), Windows 7 Home Premium, Windows 7 Professional, Windows 7 Enterprise, Windows 7 Ultimate


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#5
melodyfrog3

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1501 and its Windows Vista Home Basic.
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#6
SpywareDr

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Ok, so we now know the bare minimum: it's a Dell Inspiron 1501 laptop, running Windows Vista Home Basic and your email client is Yahoo.

Still need the answer to "When did the problem start?". If it was recent, you may be able to use "System Restore" to roll back to a date before the problem started occuring.

Microsoft.com > What is System Restore?
http://windows.micro...-System-Restore

Another question. How full is the hard drive? If it's full/almost full you won't be able to save (download) anything else to it.
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