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Blue Screen- tcpip.sys


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#1
Amaranthe

Amaranthe

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Within 5-30 minutes of starting up my laptop it blue screens (no real pattern). I usually open an internet browser within a few minutes of startup. Otherwise, I'm not running any other programs when it happens.

The blue screen consistently says:
driver_irql_not_less_or_equal
tcpip.sys

Computer info:
Windows 7
32 bit
HP Pavillion laptop

Updated my network drivers, and every other driver I could find. Checked my ram with memtest, and no errors. No idea where to go next. Basically I can't even use my computer without crashing, unless I'm running on safe mode which is limited.
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#2
pcs365_11

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I would suggest you to boot the computer into Safe Mode and check if you get this error message, here are the steps:

1. Restart your computer if it is powered on.
2. Tap the F8 key after your computer initially powers on.
3. Once you see the Advanced Boot Options menu you can stop tapping.
4. Use the up/down arrow keys to highlight your selection.
5. Select Safe Mode and press Enter.
6. You should see drivers loading, and then please wait.
7. You should then be at the Welcome Screen.
8. Logon to your computer using an account with Administrator privileges.
http://windows.micro...er-in-safe-mode



Yes, it is possible that external devices may prevent the computer from booting up and giving blue screen error messages.


I would also suggest you to update all the device drivers and chipset drivers from system manufacturer’s website.



I would also suggest you to refer these links and follow the instructions mentioned in these links and check if it helps:

http://social.answer...5f-8025233310b3



http://social.answer...cb-5a61a02d8cb4
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