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can't get into my firewall


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#1
irishsaint21

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i have a windows xp and when i got it i couldn't get into my firewall but i asked someone and they said i didn't need it, but since the day i got this computer the internet has been horrible i put in and installed a new networks card but i get kicked off and disconnected a lot so i thought it had something to do with the firewall not being on...... so when i got to get in the firewall it says this "firewall settings cnnot be displaed because the associated service is not running.do you want to start windows firewall/internet connection sharing (ics) services" when i click on yes another message comes up saying "windows cannot start windows firewall/internet connection sharing (ics) service".... i saw the other post about this but i did the steps where i

"Type in the run box

Services.msc

Scroll down to windows firewall Internet connection sharing (ICS)
See picture

Does it say it has started and is set to automatic "

and it says it's stopped and when i try to turn it on it says this "could not start windows firewall/internet connection sharing (ics) service on local computer error 1075: the dependency service does not exist or has been marked for deletion,


so now what?....pls help
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#2
FNP

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irishsaint21-

Hi and welcome to Geeks to Go! :)

It sounds like the services that Windows Firewall Service requires to run aren't running.
  • Go to Start > Run
  • Type services.msc
  • Confirm the following services are set to Automatic and are started.
    • Base Filtering Engine
    • Remote Procedure Call (RPC)
    • DCOM Server Process Launcher
    • RPC Endpoint Mapper
  • Once those services are up and running, try activating the Windows Firewall Service again and running the feature.
Hope that helps! Let me know if there's anything else I can do to assist you. :)

Edited by FNP, 26 May 2010 - 09:55 PM.

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#3
irishsaint21

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hey thnx

i don't even have these programs

Base Filtering Engine
RPC Endpoint Mapper

but the rest of the programs are there and running ok....
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#4
FNP

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Hmm... did you manage to get any CDs that came with the computer?
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#5
irishsaint21

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no i never got any cd's sorry
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#6
FNP

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Hmm... let me do a little research and get back to you. In the mean time, any of the other volunteers might have an idea. :)

Having said that, I don't think your internet problem is related to that fact that your firewall isn't working. Sounds like a trip to the networking forums is in order.

Edited by FNP, 26 May 2010 - 10:25 PM.

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#7
irishsaint21

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ok ty, and sorry i have been stumped by this for about a year now :) i can't take the internet probs anymore and i don't even know if it has anything to do with the firewall?
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