OK I'm going to give you several steps to try. Let me know after each step is completed if it resolved the issue or if you are moving on to the next set of instructions.
and then to Run
Type in Chkdsk /r
Note the space between k and /
...It will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operationThis one will take longer then chkdsk /f
Note... there are 5 stages
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.
Let me know if this fixes the problem
and then to Run
("Start Search" in Vista),
Type in: sfc /scannow
(Enter in Vista).
Have Windows CD/DVD handy.
If System File Checker (sfc)
finds any errors, it may ask you for the CD/DVD.
does not find any errors in Windows XP,
it will simply quit, without any message.
you will receive the following message: "Windows resource protection did not find any integrity violations".
For Vista users ONLY: Navigate to C:\Windows\Logs\CBS
folder. You'll see CBS.log file.
Usually, it's pretty big file, so upload it to Flyupload
, and post download link.If you don't have Windows CD....
This applies mostly to Windows XP
, since Vista
rarely requires use of its DVD while running "sfc"
Note This method will not necessarily work as well, as when using Windows CD, because not always ALL system files are backed up on your hard drive. Also, backed up files may be corrupted as well.
and then Run
type in regedit
and click OK
Navigate to the following key:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup
You will see various entries Values
on the right hand side.
The one we want is called: SourcePath
It probably has an entry pointing to your CD-ROM
drive, usually D
and that is why it is asking for the XP CD
All we need to do is change it to: C:
Now, double click the SourcePatch
setting and a new box will pop up.
Change the drive letter from your CD drive
to your root drive, usually C:
Close Registry Editor.
Now restart your computer and try sfc /scannow
again! Thanks to Broni for the instructions
Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso
type, use ImgBurn
to burn .iso
file to a CD (select "Write image file to disc" option), and make the CD bootable.
NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.Thanks to Broni for the instructions
If you have more than one RAM module installed, try starting computer with one RAM stick at a time.NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option AB.
If you have only one RAM stick installed...
1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-2.11.iso.zip
3. Inside, you'll find memtest86+-2.11.iso
4. Download, and install ImgBurn
5. Insert blank CD into your CD drive.
6. Open ImgBurn
, and click on Write image file to disc
7. Click on Browse for a file...
8. Locate memtest86+-2.11.iso
file, and click Open
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:
10. Once the CD is created, boot from it, and memtest will automatically start to run. You may have to change the boot sequence in your BIOS to make it work right.
To change Boot Sequence
in your BIOS
Reboot the system and at the first post screen (where it is counting up memory)
start tapping the DEL
This will enter you into the Bios\Cmos
Find the Advanced
area and click Enter
Look for Boot Sequence
or Boot Options
and highlight that click Enter
Now highlight the first drive and follow the directions on the bottom of the screen on how to modify it and change it to CDrom
Change the second drive to the C or Main Drive
Once that is done then click F10 to Save and Exit
You will prompted to enter Y
to verify Save and Exit
. Click Y
and the system will now reboot with the new settings.
The running program will look something like this depending on the size and number of ram modules installed:
It's recommended to run 5-6 passes
. Each pass contains very same 8 tests
This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.
The following image is the test results area:
The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.