Is there a tool I can download to run which will tell me whether or not the reason CDs are not burning correctly is hardware related vs. software related?
I'm asking this for a friend who burns CDs, using three different types of software, but they won't play in either her PC or an old school CD player.
She only got burning to work ONCE - using Windows Media Player.
The discs seem to be burning, in that the disc is spinning around and when it's done, if you look at the bottom, you can see it was written to, but when you put it in the CD player it says "blank disc."
If you guys know of a way I can try to troubleshoot to figure out exactly what the problem is, I would appreciate the help very much.
She was Vista Home OS and maybe I can go into Device Manager and check that as well?
Thanks so much,