[ali.B]

If it's disabled and still getting this message we will use a different online scanner.

Please run a free online scan with the ESET Online Scanner
Note: You will need to use Internet Explorer for this scan

• Tick the box next to YES, I accept the Terms of Use
• Click Start
• When asked, allow the ActiveX control to install
• Click Start
• Make sure that the options Remove found threats and the option Scan unwanted applications is checked
• Click Scan (This scan can take several hours, so please be patient)
• Once the scan is completed, you may close the window
• Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
• Copy and paste that log as a reply to this topic

[Advertisements]

It says that the Resident shield is deactivated

[lando78]

It says that the Resident shield is deactivated

[ali.B]

use the eset online scanner.

[lando78]

Thank You Ali B

All good so far just 33 % into scan with no infected.

When its finished and I've posted log what is next?

[lando78]

C:\Program Files\EsetOnlineScanner\log.txt


ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK

Everything was ok no infections

[ali.B]

hi

Congratulations your logs appear clean

Reset and Re-enable your System Restore

The following will implement some cleanup procedures as well as reset System Restore points:

• Click START then RUN
• Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.
  
  

NEXT

• Open OTL to run it. (Vista users, right click on OTL and "Run as administrator")
• Click on the CleanUp button.
• Click Yes to begin the cleanup process and remove tools, including this application
• You may be asked to reboot the machine to finish the cleanup process - if so, choose Yes

Recommendations

See Here for a list of recommendations for free Antivirus\AntiSpyware applications.

• Keep Your windows up to date by regularly checking their website at:
  http://windowsupdate.microsoft.com/
  
  
• SpywareBlaster protects against bad ActiveX, it immunizes your PC against them.
  
  
• SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict.
  
  
• Make Internet Explorer more secure
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  
  
  
• MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.
  
  
• Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
  secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
  blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
  Here
  
  If you choose to use Firefox, I highly recommend these add-ons to keep your PC even more secure.
  
  • NoScript - for blocking ads and other potential website attacks
  • McAfee SiteAdvisor - this tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling
  
  
• Click Here to learn how to keep a backup of your important files
  
  
• FileHippo Update Checkker is an extremely helpful program that will tell you which of your programs need to be updated. Its important to keep programs up to date so that malware doesn't exploit any old security flaws.

Thank you

[lando78]

Thank you !!!!!!!!

[ali.B]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.