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Themed32.dll missing,


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#1
Les Cohen

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Help please... I am trying to fix a friend's system. It's a Compaq Mini (so no CD drive).

For the last few days when she logs on to Windows (XP Home edition) she gets multiple messages along the lines of "Explorer failed to start because themed32.dll cannot be found".
After pressing OK on these, just the desktop backround is left, no icons, and CTRL ALT DEL gives the same error message, so no route to task manager.

I have tried Safe Mode, and the same happens, only without the background.

I can get into safe Mode with Command Prompt, but anything else I try from there (eg start .) comes up against the same error.

Does anyone have any suggestions that does not involve losing everything on the machine?
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#2
Pcs365

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removed malware advice

Edited by handhfan, 18 June 2010 - 09:00 PM.

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#3
rshaffer61

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The fact this may be a infection is something we cannot advise on outside of the malware forum.
I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the
START HERE. These self-help tools will help you clean up 70% of problems on your own.
If you are still having problems after doing the steps, then please post the reguested logs in THAT forum.
If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Add a link to this topic so that malware tech can see what steps have been taken here
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