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HP Deskjet 9800 in deep doo doo


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#1
MichaelTrumpetPlayer

MichaelTrumpetPlayer

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If anyone on this site knows how I might identify what in my PC is making automatic updates for the HP products I use I would be very grateful. :)

I'm having problems because, it seems HP is automatically updating everything whether it needs updating or not. Why do I say this? It's a hunch. I currently have to un-install and re-install my HP Deskjet 9800 printer every few days. The only cause I can guess at is the relentless HP updating which drives me nuts with this PC. Somehow I got stuck in a never ending update from HP. The updates themselves seem to cause problems for me. For one thing, they seem to never stop. The HP updater is almost always running. :)

Symptoms: I install the printer. It works for a few days. I un-install the printer and re-install it. Then I have to repeat the process. Having to re-install the printer constantly is becoming tedious. :)

I don't know why it's just the printer that needs this constant attention. The PC is a Pavilion a1412n, the scanner is a Scanjet 4890, the printer is a Deskjet 9800. Only the printer seems to be wacko. :)

Windows XP, home edition. 32 bit.
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#2
iammykyl

iammykyl

    Tech Staff

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Hi.

Try this,

Start, all programs, HP, click on HP update. Bottom of the window, click on setting, there should be an option for updates, click on NEVER.

Let us know the result.
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