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Dell XPS 400 start up

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the computer asks for a password but i have never set it.
A buddy of mine tried to reset the password to a known password or delete it all toegether which he said he did but when we restarted it asked for the password and it did not work.
it runs windows xp
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You may have set a BIOS boot password, if so then you will need to:

Clear the CMOS memory (date, time, system settings which should include passwords) of it parameters by erasing the CMOS RAM data.

Here is a classic way to do that, your board may differ:

- Turn of the computer and remove the power cord

- Take out the battery of your board.

- Move the jumpers caps from pins 1-2 to 2-3 and wait a couple minute, refer to your manual to find where are your CMOS jumpers (usually near the battery)

- Move back the jumpers to 1-2 and put back your battery, plug the power back and start your system.

- If it worked then enter your BIOS right away and reset your date/time and any other BIOS setting needed.

Hope that helps
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Here's a link with a pic and instructions. Click here
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