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Logs for malware removal


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#106
Essexboy

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Hi maser has gone on Holiday so I will take over now. Before we proceed could you let me know your current status. Can you boot OK, do your programmes work, anything unusual happening
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#107
ghost_sniper_777

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only starts in safe mode(s) not normal or last known good on restart options. Apparently had issues with service pack 3 download.
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#108
Essexboy

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OK with it now - I needed to refresh myself on the thread. Do you have a windows CD ? As with that we can reset the files prior to the service pack install
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#109
ghost_sniper_777

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I don't have one, but I have a buddy in comm section at work and will ask for it tomorrow at work. I'll be "in the field" doing training on the 8th and back home at end of the month. I hope that fixes it and he can get me a cd tomorrow!

Thank you for helping out while maser00 is on holiday.
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#110
Essexboy

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OK when you have the CD follow the instructions on this page
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#111
ghost_sniper_777

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Dude didn't come through today- so at 5am 7/8/2010 I'll be gone till 7/26/2010 ish doing training. Thanks for help and I'll get back on once I'm back and unpacked! :)
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#112
Essexboy

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OK I will probably lose notifications - so could you PM me on your return :)
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