[spsanderson]

My CD-Rom drive keeps disappearing out of my computer, and keeps dropping out of being recognized by my computer. Any clue's or things I should be checking?

WinAudit comes back with no errors but this for my CD-Rom Drive

UPY YZC5IVC SCSI CdRom Device

----------------------------------------------------------------------------------
| Item | Value |
----------------------------------------------------------------------------------
| Device Type | DVD/CD-ROM drives |
| Device Name | UPY YZC5IVC SCSI CdRom Device |
| Description | CD-ROM Drive |
| Manufacturer | (Standard CD-ROM drives) |
| Location | Bus Number 0, Target ID 0, LUN 0 |
| Driver Provider | Microsoft |
| Driver Version | 6.1.7600.16385 |
| Driver Date | 6-21-2006 |
| Status Code | 0 |
| Status Message | OK |
| Class GUID | {4D36E965-E325-11CE-BFC1-08002BE10318} |
| Device ID | SCSI\CDROM&VEN_UPY&PROD_YZC5IVC&REV_1.03\5&36E5972&0&000000 |
----------------------------------------------------------------------------------

The device name is way off, not even close to correct and no DVD/CD-Rom device other than a BD-Rom is recognized in My Computer.

Thanks for all your help :-)

[Advertisements]

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

Thank's to Broni for the instructions

[rshaffer61]

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

Thank's to Broni for the instructions

[spsanderson]

Thanks will try that stuff tonight

[spsanderson]

the first one did the trick, thank you so much!

[rshaffer61]

Congratulations. for a successful resolution for your issue.

You are very welcome. I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed me to assist you with your issue and for your patience.
Thank you for choosing GeeksToGo for help.