frozen cursor after factory image restore?am i doomed?
Posted 25 June 2010 - 01:02 PM
Posted 07 July 2010 - 11:37 AM
you may want to try running the dell provided hard drive testing utilities and make sure the hard drive is in good condition.
Posted 07 July 2010 - 11:44 AM
If it fails the test, you will need to replace your hard drive.
Posted 07 July 2010 - 11:51 AM
Posted 07 July 2010 - 12:03 PM
Posted 07 July 2010 - 12:09 PM
Next to IDE Master 0 you should see a drive name and model. Post that here.
Posted 07 July 2010 - 12:25 PM
i couldnt see anything which said IDE Master 0 can u give me example of a drivename/ model might be easier..
also when i rebooted i usualy hit f8 ,this time it went through to normal mode and everything seems ok now but i know prob next time it will freeze again
Posted 07 July 2010 - 12:28 PM
Right click on My computer and left click on Properties. The system Properties screen will show. Click on Device manager in the upper left corner.
Once in the Device manager click the + sign next to Disk Drives.
List the contents under Disk Drives here. This will show what manufacturer and model hard drive you have.
Posted 07 July 2010 - 12:37 PM
Once created, insert the cd into your CD-Rom drive and boot from it. Run through the tests and let me know the results.
Posted 07 July 2010 - 12:42 PM
Posted 07 July 2010 - 01:01 PM
You're not frustrating me at all. I completely understand.
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