I recently had my local computer shop re-install XP and install Kaspersky security suite.
Before this, when I wished to transfer photos from my digital cameras, I used to insert a memory card reader into a USB port whereupon a wizard cam up enabling me to transer my photos.
Since the re-installation etc. this wizard no longer comes up and I have to use drag and drop to achieve the transfer.
I am reluctand to take my PC back to the computer shop because of their money grasping attitude. Can any kind Harry Potter help me to get my wizard back ?