PC is a HP Pavilion Intel Celeron CPU 2.70Ghz, 504 MB RAM
Operating system Windows XP Home Edition Version 2002 Service Pack 3
When I use the Add/Remove Programs I get the following message:
"Your two dollar monthly fee Symantec Anti-virus 10.0 can only be installed on a PC where Mercury Direct of FTD Mercury is present. Click ok to exit Symantec Anti-virus 10.0 install"
When I try the Norton Removal Tool version 2011.0.0.15 I get the following
"The following programs were found on this computer. These must be removed through "Add/Remove Programs" before Norton Removal Tool can proceed"
And it lists Symantec AntiVirus 9 or later
I seem to be in a catch 22 situation.
Any suggestions would be welcome