[Broni]

OK...go on...

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Okay, the RAM test had 0 errors. I found out that my hard drive is Western Digital and when going on the Hard Drive Diagnostics Tool website, I am presented with many options. I chose the first one instinctively but I do not know if this is the correction option.

[trishh]

Okay, the RAM test had 0 errors. I found out that my hard drive is Western Digital and when going on the Hard Drive Diagnostics Tool website, I am presented with many options. I chose the first one instinctively but I do not know if this is the correction option.

[Broni]

You should go for Data Lifeguard Diagnostic v5.04c for DOS (CD) (June 2004) and create bootable CD.

[trishh]

Thank you, can I use the same CD I used to burn memtest or should I use a new one?

[Broni]

No, you have to use brand new CD.

[trishh]

I chose to do an extend test which runs a quick test first. The quick test brought up this result:

TEST COMPLETED WITH READ ELEMENT FAILURE
ERROR/STATUS CODE: 0007
-CONTINUE ON TO FULL MEDIA SCAN IN ORDER TO RESOLVE THIS ISSUE

The full media scan is now running. I'm not sure how long this will take but I will report as soon as it is done.

[Broni]

It doesn't look good
According to WD page: http://support.wdc.c.../errorcodes.asp

[trishh]

Oh wow, this hard drive was one I bought because the one that came with the laptop had to be replaced...

[Broni]

Finish full scan first.
Is the new drive still under warranty?

[trishh]

This hard drive was bought in November, it is a 500gb Scorpio SATA HD with 5400RPM. I do not have warranty on it.
The full scan is done. This is what it says:

TOO MANY ERRORS FOUND - PLEASE CONTACT TECHNICAL SUPPORT
ERROR/STATUS CODE: 0225

I would contact technical support but you need warranty to contact them. I am considering buying a new computer because Dell is not suitable for my computer needs since I do game a lot and I have only been having problems with it.

Edited by trishh, 01 July 2010 - 10:28 PM.

[Broni]

Every drive should have at least 1 year warranty.
Call WD.

[Broni]

Yeah....error 225:

Error count reached a threshold value. There are too many errors detected on this drive to be repaired. Replace the drive.

[trishh]

Okay, I just checked on the Western Digital website and this hard drive has 3 years warranty. I am now searching the website for how I can get this replaced.

[Broni]

See? Some good news

[trishh]

Yeah that's wonderful news! Thank you very much! But I have a feeling that my 3rd hard drive from western digital will not last just like the others.

Edited by trishh, 01 July 2010 - 10:44 PM.