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External Drives not showing


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#1
DesK

DesK

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I have two external drives. these are permanently connected. If I use one of my USB ports then the second drive disappears - ie does not show on My Computer though switched on and connected. Stopping using the USB device and re-booting cures the problem
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#2
phillipcorcoran

phillipcorcoran

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You might need to assign a different drive letter to one or both of them in Control >> Administration Tools >> Computer Management.

First make sure both ext. drives are plugged in.

Click on "Disk Management" in the left pane.
In the middle-pane, bottom section, horizontal blocks representing your drives are shown.
The drive which has disappeared from 'My Computer' should be shown here without a drive letter.
Right-click this horizontal block and choose "Change drive letter and paths".
Click "Change".
Choose a letter you know is definitely not used by any other drive.
Click 'OK' & 'OK' again to close all boxes.
Hopefully the 'missing' drive will now be available when both are plugged in.
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