[RKinner]

We can fix that too.

Are we talking IE or Firefox or both?

In IE, Tools, Internet Options, General, Search SETTINGS. Uncheck the box at the bottom. If you see FindGala in the list, delete it.

In Firefox See Only Location bar searches are affected on
https://support.mozi..._search_engines

Get a tool called RegSeeker.
http://www.hoverdesk.net/freeware.htm
The download is where it says:
DOWNLOAD RegSeeker 1.55 (>20 languages included !)
It's a zip file so you have to save it then right click on it and Extract All then run regseeker.exe.

Select Find in Registry (Check all of the HKEY boxes) then have it look for findgala. You can then select all and then right click and delete selected. It puts a copy of the stuff it removes in the backups folder which it creates below the folder it is in so if it doesn't work you can go back and replace it.

RegSeeker also has a registry cleaner but I don't really trust registry cleaners so I'd rather you didn't use that part of it.

Also do a windows search for all files include system and hidden for findgala.

Ron

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All done. Thanks again for all your help. The laptop is running perfectly and findgala has gone! My sister will be so pleased when she gets back from her holiday to have a laptop that works properly

[tina12580]

All done. Thanks again for all your help. The laptop is running perfectly and findgala has gone! My sister will be so pleased when she gets back from her holiday to have a laptop that works properly

[RKinner]

We need to clean up System Restore.
The best way is to follow Jim's procedure here http://aumha.net/vie...=...p;sk=t&sd=a
tho it hasn't been updated for Vista or Win 7 yet so To create a Restore Point try this:
right click on Computer and select Properties and System Protection (Continue) and then Create (at the bottom). OK Give it a name like Clean and then Create. OK. OK.

Once you have created a Restore Point:

Now Start (Windows Logo Button), Programs, Accessories, Right click on Command Prompt and select Run As Administrator,
cleanmgr

Select "Files from All Users."
Continue

Select OS (C:)
OK

It will think for a few minutes.

Then come up with a few suggestions. Ignore those and press More Options. Under System Restore and Shadow Copies, click Clean Up and let it do its thing.

You can uninstall or delete any tools we had you download and their logs.
To uninstall combofix, copy the next line:

"%userprofile%\Desktop\george.exe" /Uninstall

Start, Run, cmd, OK then right click, Paste, then hit Enter.

To hide hidden files again:

Vista or Win7

# Open the Control Panel menu and click Folder Options.
# After the new window appears select the View tab.
# Remove the check in the checkbox labeled Display the contents of system folders.
# Under the Hidden files and folders section select the radio button labeled Do not Show hidden files and folders.
# Check the checkbox labeled Hide protected operating system files.
# Press the Apply button and then the OK button and exit My Computer.



You do not have the latest Java (6 update 20). Get the latest at:

http://www.java.com/...nload/index.jsp


Once you install it, go into Control Panel, Add/Remove Software and remove any old versions (which may call themselves: Java Runtime, Runtime Environment, Runtime, JRE, Java Virtual Machine, Virtual Machine, Java VM, JVM, VM, J2RE, J2SE)


Also make sure you have the latest versions of any adobe.com products you use like Shockwave, Flash or Acrobat. Adobe is fond of foisting GetPlus on you. You can let them install it and then afterwards, go into Control Panel, Add/Remove Software and remove it. It probably doesn't hurt to leave it but I don't see the need for it and it has caused problems in the past.

Whether you use adobe reader, acrobat or fox-it to read pdf files you need to disable Javascript in the program. There is an exploit out there now that can use it to get on your PC. For Adobe Reader: Start, All Programs, Adobe Reader, Edit, Preferences, Click on Javascript in the left column and uncheck Enable Acrobat Javascript. OK Close program. It's the same for Foxit reader except you uncheck Enable Javascript Actions.

I recommend you install the free WinPatrol 2010 from http://www.winpatrol.com/download.html

It's a small program that will sit in your systray and warn you if something tries to make changes to your system.

If you use USB drives you might want to install Autorun Eater v2.4.
http://oldmcdonald.w...orun-eater-v24/
Another small program which will stay resident and prevent an infected USB drive from infecting your PC.

If you use Firefox then get the AdBlock Plus Add-on.

If Firefox is slow loading make sure it only has the current Java add-on. Then download and run Speedy Fox.
http://www.crystalidea.com/speedyfox



If your current antivirus is not a paid up subscription you should dump it and install the free Avast
http://www.avast.com...avast-home.html


Be warned: If you use Limewire, utorrent or any of the other P2P programs you will almost certain be coming back to the Malware Removal forum. If you must use P2P then submit any files you get to http://virustotal.com before you open them.

Ron