[Cuilean]

I recently bought a Toshiba laptop (Vista) and at first my printer worked Ok, but the scanner didn't. Now the printer only prints a line at the top of a page and the same line in the middle. I tis still working OK with the XP on my old computer.

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On your Vista laptop, did you ensure that the printer driver you installed is compatible with Vista?
XP drivers definitely don't work properly on Vista.

Edited by phillipcorcoran, 11 July 2010 - 05:00 AM.

[phillipcorcoran]

On your Vista laptop, did you ensure that the printer driver you installed is compatible with Vista?
XP drivers definitely don't work properly on Vista.

Edited by phillipcorcoran, 11 July 2010 - 05:00 AM.

[rshaffer61]

Driver download page HERE
Click on the Microsft tab and you will see 3 drivers.

• XP,
• Vista X64
• Vista
  

You want the regular Vista driver and not the X64

Edited by rshaffer61, 11 July 2010 - 06:40 AM.

[rshaffer61]

Just received this from Cuilean

Thanks very much. I'm up and running again

Congratulations. for a successful resolution for your issue.

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